cramped and pilfered at sea

Enchantment of the Seas Cruise Review to Bermuda
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall Rating:

1 out of 5
Verified Review
Enchantment of the Seas

6 Night Bermuda (Baltimore Roundtrip)

Sail Date: August 03, 2012

Ship: Enchantment of the Seas

Cabin Type: Inside

Traveled As: Family (young children)

Reviewed: 6 years ago

Review Summary

We recently sailed on the Enchantment of the Seas for the first time. My wife and I assumed the state rooms would be small considering space would be limited on the boat so when we booked our reservation we were convinced by the booking agent to upgrade our room to the Large (K) stateroom ($600 upgrade). When we got to our room and opened the door we were shocked at how small the room was. All I could think was how am I going to fit my wife and 2 sons in this tiny little 145 sq ft room?! We could hardly move around without bumping into each other. I complained to guest service but was told all rooms were booked on the boat so there was no way to upgrade to a larger room. I was told that all the food was free on a cruise, but soon found that was not true. You have to pay for all your drinks, coke, even water and when we went to eat at Chops grill we found it cost $30 plate! When dined at the Fair lady we found the food selection was very very limited (about 4 or 5 different meal choices). When the food was served we found it was not very good. I had the prime rib which was thin and tasteless. We then ate at the WindJammer which was the only bright spot of the cruise, the food at the WindJamer was very good and there was a lot of variety. I had heard that on a cruise there is allways so much to do... but what I found was that when I attempted to take my family to enjoy some of the entertainment on the boat, (ie magic show, comedian, movie) I found all the seats were taken and there was only one theater on the boat... so we had to stand behind crowds of people who also could not find a seat. The worst part was how often we were approached to purchase some drink or some product on the Boat. We felt \"nickled and dimed\" to death. The wait staff came from many places around the globe which is neat, but their English was so bad it was difficult to understand what they were talking about. The cruise itinerary stated that we would be two days at sea an

Ship Experiences

Food and Dining

3 out of 5
Food at fair lady was tasteless and portions very small. Food at Wind Jammer was very good and variety was excellent I didn't eat at Chops Grille because it was not included in the price of the cruise. (very disappointing)


1 out of 5
We could not enjoy the planned entertainment because the theater was always over crowed without a seat to be had.

Service and Staff

3 out of 5
The Staff was very friendly and kind but it was a struggle to understand there broken English.

Ship Quality

1 out of 5
Ship was small\, layout confusing\, public areas was too small in order to accommodate the 1200+ passengers on board.

Cabin / Stateroom

1 out of 5
Room was extremely small. Can barely fit 4 people\, we had to crawl over each other to get to the beds or use the bathroom. Shower didn't have doors\, just a curtain which always got the floor soaked\, The TV was tiny and would \"Crackle\" with distortion every 5 minutes so watch a show as a struggle\, only to have a commercial for the cruise lines block out the ending to every movie we tried to watch. Over all the room was so cramped we felt bad when we had to go back to our stateroom for the evening

Pros: Wind Jammer food

Cons: State Room

Recommends Enchantment of the Seas? No.

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