great crew, tired ship

Enchantment of the Seas Cruise Review to Caribbean - Southern
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 8

Overall Rating:

3 out of 5
Verified Review
Enchantment of the Seas

12 Night Southern Caribbean (Baltimore Roundtrip)

Sail Date: March 19, 2012

Ship: Enchantment of the Seas

Cabin Type: Oceanview

Traveled As: Couple

Reviewed: 6 years ago

Review Summary

Malfunctioning toilets that overflowed or would not flush and air conditioning that barely worked made the cabin most uncomfortable. I had to put clothes on and run up to the 4th floor to use the bathroom at 5am!! The food is still mediocre even with a new chef. The ship is very worn and tired looking. The crew is alway amazingly friendly and helpful. The entertainment was geared toward an older sedentary group. The dance music and singing groups in the Centrum and the Spotlight lounge were very nice. the ship really needs a complete makeover soon.

Ship Experiences

Food and Dining

1 out of 5
I am a personal chef so food is important to me and the food was simply average and many times was dry and overcooked.

Entertainment

3 out of 5
The activities were geared toward more sedentary aging population. Past cruises have had very nice entertainment but this one did not!!

Service and Staff

5 out of 5
The crew is always incredibly friendly and anxious to help and please.

Ship Quality

3 out of 5
ship is tired and worn looking but was fairly clean.

Cabin / Stateroom

1 out of 5
Malfunctioning toilet and airconditioning made for an unpleasant cabin experience. The toilet either overflowed because the water did not turn off or would not flush. the airconditioning was barely functioning

Pros: friendliness of staff

Cons: ship is in a state of disrepair and food is mediocre

Recommends Enchantment of the Seas? Yes!

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