Our first family cruise
Enchantment of the Seas Cruise Review to Bermuda
Ship: Enchantment of the Seas
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 5 years ago
Review SummaryWhile the steward came twice a day, he had specific hours he came, and if you were in the rooom, he would not even come in the room to ask if you wanted your room serviced. If he would have asked me, when I was in the room, if I had wanted my room serviced, I very well might have left the room, so he could have serviced it.
Food and Dining
Service and Staff
Guest Services tried to help, with the "creaking noises," as best they could, I think, but it was still not enough.
The handicapped room I had was very accessible. Almost all of the rest of the ship was also very handicapped accessible.
Cabin / Stateroom
However, our room made "creaking noises," so loudly we could not sleep well, at night, at all, even though Guest Services supplied us with ear plugs and the ship's carpenter came twice to try to rectify the problems.
In an effort, by Guest Services to make up for this, we were given a letter stating we would receive a 20% credit, toward a cruise, of this price, if we took one, within a year. This would be hard to do, as our daughter has a summer job, and we have a limited amount of vacation time; so, I do not think the 20% off coupon will be of any value to us.
Pros: The balcony in my handicapped accessible stateroom
Cons: The disembarking was not very clear as to when you had to leave your room. Our daughter had to leave her room, before she was ready,m and this was not written.