Not up to standard

Enchantment of the Seas Cruise Review to Caribbean - Western

Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
Sail Date: August 01, 2010
Ship: Enchantment of the Seas
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 7 years ago

Ship isn't aging well. Outdated.
2005 expansion added staterooms but not facilities. Hence boat hasn't enough facilities for the number of passengers. Pools/Whirlpools were very crowded which wasn't helped by frequent closures for "Maintenance".
Waits for lounge chairs were long. Not enough and not enough space.
Smoking and Non-Smoking facilities were often mixed and side-by-side with no separation. Defeats purpose of declaring an area "Non-Smoking" when the next table is! (Bolero's, Upper Deck, Victoria Crown Disco)

Food and Dining

3 out of 5
On 9 day cruise, had to pick alternates 3 times. Had to send it back once. No meal was better than an average on-shore restaurant. Tough to make the 6:00 seating as dining room "My Fair Lady" is smallish for the population. Second seating 8:00. Often no tables in the Windjammer (Buffet Restaurant) in mornings/lunch. Food OK there.. Food selections were not good.


3 out of 5
In house dancers/Singers were excellent. Theater is small. By end of cruise, had to arrive 45 minutes early to get decent seat. Transient performers were also excellent but this will change from cruise to cruise.

Children's Programs

3 out of 5
8 year old was bored in the program and didn't want to go. Not a problem with this child on other ships.

Service and Staff

3 out of 5
Dinning and steward staff were excellent. Customer service and most bar staff were going through the motions. Deck staff would rather close a venue than open it. Ship sold liquor purchased on board to another party in error before delivery and all they did was shrug, say "Oops", and refund money. No effort made to resolve.

Ship Quality

3 out of 5
Generally clean. Library was nice.

Cabin / Stateroom

3 out of 5
Rooms were small and old compared to others. Inside room. Could not walk along both sides of bed. Am of average size and just fit in shower. Above average (wide or tall) would not fit. Not particularly comfortable beds and old, small, CRT TV's. Clean room.

Pros: Good Entertainment. Good Bread.

Cons: Food Quality. Food Choices. Crowded. Upkeep.

Recommends Enchantment of the Seas? No.

Was this review helpful? 3

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