Enchantment of the Seas Cruise Review to Caribbean - Western

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
3

2 out of 5

Not up to standard

Sail Date: August 01, 2010

Reviewed: 6 years ago

Traveled As: Family w/young children

Room Type: Inside

Ship isn't aging well. Outdated.
2005 expansion added staterooms but not facilities. Hence boat hasn't enough facilities for the number of passengers. Pools/Whirlpools were very crowded which wasn't helped by frequent closures for "Maintenance".
Waits for lounge chairs were long. Not enough and not enough space.
Smoking and Non-Smoking facilities were often mixed and side-by-side with no separation. Defeats purpose of declaring an area "Non-Smoking" when the next table is! (Bolero's, Upper Deck, Victoria Crown Disco)

Pros: Good Entertainment. Good Bread.

Cons: Food Quality. Food Choices. Crowded. Upkeep.

Recommends Enchantment of the Seas? No.

Ship Quality
Generally clean.
Library was nice.
Cabin / Stateroom
Rooms were small and old compared to others.
Inside room. Could not walk along both sides of bed.
Am of average size and just fit in shower. Above average (wide or tall) would not fit.
Not particularly comfortable beds and old, small, CRT TV's.
Clean room.
Food and Dining
On 9 day cruise, had to pick alternates 3 times. Had to send it back once.
No meal was better than an average on-shore restaurant.
Tough to make the 6:00 seating as dining room "My Fair Lady" is smallish for the population. Second seating 8:00.
Often no tables in the Windjammer (Buffet Restaurant) in mornings/lunch. Food OK there..
Food selections were not good.
Service and Staff
Dinning and steward staff were excellent.
Customer service and most bar staff were going through the motions.
Deck staff would rather close a venue than open it.
Ship sold liquor purchased on board to another party in error before delivery and all they did was shrug, say "Oops", and refund money. No effort made to resolve.
Entertainment
In house dancers/Singers were excellent.
Theater is small. By end of cruise, had to arrive 45 minutes early to get decent seat.
Transient performers were also excellent but this will change from cruise to cruise.
Children's Programs
8 year old was bored in the program and didn't want to go. Not a problem with this child on other ships.


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