Enchantment of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

A run of the mill cruise

Sail Date: May 06, 2010

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

The ship was nicely appointed but lacked the amenities afforded by other cruise lines. The staff seemed to struggle with the simplest tasks, and thus, frequently leaving passengers less than satisfied.

Pros: Decor and cabin size

Cons: Quality of service and in-attention to details

Recommends Enchantment of the Seas? Yes!

Food and Dining
Very few dining options. Food often lacked taste.
Ship Quality
Elevators were frequently inoperable.
General lack of quality entertainment in lounges. Main theater performances were excellent
Cabin / Stateroom
Usual stateroom services were overlooked on two of nine nights on board
Service and Staff
the individual workers went overboard to be friendly and helpful. The middle and senior managers simply did not plan, organize and supervise for success
Charlotte Amalie, St. Thomas
beautiful location
Don't Miss: sight seeing
Labadee (Cruiseline Private Island)

Don't Miss: the beach, snorkeling
San Juan, Puerto Rico

Don't Miss: spanish fortress
Samana, Dominican Republic
Not worth a day of cruising time.
Don't Miss: everything could be missed

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