A run of the mill cruise

Enchantment of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
9 Night Eastern Caribbean (Norfolk Roundtrip)
Sail Date: May 06, 2010
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
The ship was nicely appointed but lacked the amenities afforded by other cruise lines. The staff seemed to struggle with the simplest tasks, and thus, frequently leaving passengers less than satisfied.

Food and Dining

3 out of 5
Very few dining options. Food often lacked taste.

Entertainment

3 out of 5
General lack of quality entertainment in lounges. Main theater performances were excellent

Service and Staff

5 out of 5
the individual workers went overboard to be friendly and helpful. The middle and senior managers simply did not plan, organize and supervise for success

Ship Quality

3 out of 5
Elevators were frequently inoperable.

Cabin / Stateroom

5 out of 5
Usual stateroom services were overlooked on two of nine nights on board
5 out of 5
beautiful location
Don't Miss: sight seeing
5 out of 5

Don't Miss: the beach, snorkeling
3 out of 5

Don't Miss: spanish fortress
1 out of 5
Not worth a day of cruising time.
Don't Miss: everything could be missed

Pros: Decor and cabin size

Cons: Quality of service and in-attention to details

Recommends Enchantment of the Seas? Yes!

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