A run of the mill cruise

Enchantment of the Seas Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Reviews: 0
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Enchantment of the Seas

9 Night Eastern Caribbean (Norfolk Roundtrip)

Sail date: May 06, 2010

Ship: Enchantment of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 14 years ago

Review summary

The ship was nicely appointed but lacked the amenities afforded by other cruise lines. The staff seemed to struggle with the simplest tasks, and thus, frequently leaving passengers less than satisfied.

Ship experiences

Food and Dining

3 out of 5
Very few dining options. Food often lacked taste.

Entertainment

3 out of 5
General lack of quality entertainment in lounges. Main theater performances were excellent

Service and Staff

5 out of 5
the individual workers went overboard to be friendly and helpful. The middle and senior managers simply did not plan, organize and supervise for success

Ship Quality

3 out of 5
Elevators were frequently inoperable.

Cabin / Stateroom

5 out of 5
Usual stateroom services were overlooked on two of nine nights on board

Ports of call

Charlotte Amalie, St. Thomas

5 out of 5
beautiful location
Don't Miss: sight seeing

Labadee (Cruise Line Private Island)

5 out of 5
Don't Miss: the beach, snorkeling

San Juan, Puerto Rico

3 out of 5
Don't Miss: spanish fortress

Samana, Dominican Republic

1 out of 5
Not worth a day of cruising time.
Don't Miss: everything could be missed

Pros: Decor and cabin size

Cons: Quality of service and in-attention to details

Recommends Enchantment of the Seas? Yes!

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