Ship: Enchantment of the Seas Reviewed: 8 years ago
Visually a tastefully decorated ship, The Enchantment of the Seas at first sight is luxurious. Entertainment is quite good. Staff is friendly and helpful.INFERIOR quality of the FOOD is just as surprising. Dinner fare was pretty standard. Lunch buffet the next day was last night's dinner leftovers. Midnight buffets, when they occured (completely unadvertised, wonder why?) were stingy. The Gala buffet didn't even have a carving station or any hot food. It was also packed up after an hour, obviously before the ice sculptures started to melt - they were carted away to be reused the next week. It was all for show. There's no healthy snack food throughout the day - Pizza, Burgers or Hot dogs with fries, that's it if you or the kids need a quick bite. No fruit, salads, light sandwhiches etc?EXPENSIVE EXCURSIONS- the excursions were disappointing. We felt like cattle. Especially at a small cramped beach in Grand Cayman. We heard plenty of comments about the lack of fish on snorkeling tours at all ports of call.The Cozumel Jeep excursion was expensive, the Mayan ruin was a joke, we probably went around in circles through thick vegetation on a very bumpy ride to finally arrive at lunch on the beach, this was a good lunch.BABY SITTING service on board at night was very unorganized - we continually had to call the cabin of our assigned sitter to get her to come to the room. (her name was Lamar) We had her booked for 4 nights, we had to cancel the last one because she never called after being late 45 minutes!EXPENSIVE VOUCHERS were offered for $40 dollars to take us back to Ft. Lauderdale airport or a day hotel! (We were 4 people) A cab would have cost $10 total. They never told us where to catch the bus and we were dropped off in the wrong spot by a shifty porter. All buses had left- we finally got a Royal Carribean staff person to order a bus for us. (She wouldn't refund the money and let us take a cab) It's a minor amount of money in comparison to the trip cost, but it shows how they'll try to make a buck at every turn.WAITING FOR ENTERTAINMENT- it seemed like forever between evening events, if you wanted to dance after dinner, you waited until 10:30pm for the music to start at the disco. The other choices of bands were limited. There were some very silly "Game Show " events that were poorly organized, except for the Not-So-Newlywed Game which was fun to watch.We'll be reading more reviews before choosing our next cruiseline.
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