Enchantment of the Seas Cruise Review to Caribbean - Western
Sail Date: January 26, 2008
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 9 years ago
Review SummaryOur stateroom was in disrepair--stain on carpet, caulking on window, "medicine" cabinet in bathroom wouldn't shut.
Lost pair of $300 prescription sun glasses because our room steward used them for the "towel animal" on our bed and we did not know the glasses he used was ours. we called lost and found and they returned call stating they were not found. we know exactly where we left them in our room-just didn't know they were ours.
We had an unexpected family death in Colorado (a 4 year old boy of one of our family members with us on the cruise). It took family in Colorado 26 calls over a 13 hour period to get word to us as he kept getting redirected to the wrong people with Royal Caribbean. At the last call he was told the desk would leave notes on our doors and call over the PA for an emergency, but that never happened.
Food and Dining
Service and Staff
Cabin / Stateroom
Ports of Call
Pros: Being with family
Cons: Caymen Islands cancelled due to rough water and tenders not able to get us to land and no alternative plan by the cruiseline