WHAT A JOKE

Enchantment of the Seas Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Verified Review
Enchantment of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: November 26, 2007

Ship: Enchantment of the Seas

Cabin Type: Balcony

Traveled As: Family (young children)

Reviewed: 10 years ago

Review Summary

We cruised before on different criuse lines and this was our FIRST and LAST time with Royal Caribbean. The only reason we got on this cruise was Belize stop. One day prior departure we got informed that ship will change itinerary because of failure in electrical system (ship can not travel at high speed at sea). Later, after Cozumel stop, ship had emergency with crew member and we have to turn around and travel at HIGH speed (22 kn/h) back to Cozumel. So instead of Belize we stoped at their small private dirty island where they can charge you for everything, even for snorkeling with your own equipment. WHAT A JOKE!

Ship Experiences

Food and Dining

3 out of 5
Dining room food was good, but buffet food during the day was the same every day.

Entertainment

3 out of 5
Evening shows was good, but no varieties.

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Dining room staff was great, Customer service - no help it all.

Ship Quality

1 out of 5
Ship shape was ok at best. If it was refurbished, i wonder how bad it was before. People smoked everywhere, even in cabins. Casino is very small.

Cabin / Stateroom

3 out of 5
Room was clean and in good shape.

Ports Of Call

Key West, Florida

1 out of 5

Cozumel, Mexico

3 out of 5

Pros: Dining room staff

Cons: Itinerary change, shore excursions.

Recommends Enchantment of the Seas? No.

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