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743 Empress of the Seas Reviews

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Quality Service on Empress by judgemitch

Sail Date: / Traveled As: Couple

If you want a short cruise and like spending 2 of 5 days just sailing, this is the one for you. Havana is worth the effort and that effort is well rewarded. Staff and food are better than one would expect

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Nice, Relaxing trip by ekkkjk1210

Sail Date: / Traveled As: Family (older children)

This was an enjoyable cruise, I went with my adult daughter to relax.

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Was this review helpful? 2
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Terrible ship! Should be retired. 6 previous cruises: Holland America, Princess. Tiniest staterooms ever. by SandyStL

Sail Date: / Traveled As: Singles/Friends

I don't see our itinerary: Cozumel, Havana one night, Nassau. The staff were excellent, seemed to enjoy there work. This is a smaller ship which was fine with all five of us. However, it shows its age and the staterooms are the smallest ever encountered. Food in the dining room was never hot, Cuban and Mexican items were relatively tasteless, desserts were sugar bombs, and it took forever to order drinks, wine for dinner. At times there was no food available - no burgers, hotdogs by pool at all times.

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Disappointed by antiguajudy

Sail Date: / Traveled As: Couple

Unfortunately, our tour was cancelled and one of the ports we wanted to see was changed and I also got the noro virus so missed another port we wanted to see. The tv in the room did not have any regular channels due to a satellite problem. The room service menu is EXTREMELY limited. The air con thermostat in the room did not work properly and we caught colds.

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Get Price Alert

The cruise was awesome the ship and staff were #1!! The excursion that we booked for Cienfuegos city was a nightmare!! Our guild didnot show and I call the # and didn't get any help!!!! by monalkelley

Sail Date: / Traveled As: Large Group

The ship and staff were awesome... the Cinfuegos City tour was awful if you get off the ship there go on you one or book with the cruise line... guild was not there and we called and were told he was!!

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Cuba is amazing, the ship - not so much! by modegirl79

Sail Date: / Traveled As: Couple

We only sailed on Empress for the Cuban destinations, we did not board because of the ship. The cruise itself was pretty much what we expected. It was very mediocre. However, being able to visit Cuba was something we never thought we'd get to do in our lifetimes, so that simple fact vastly made up for the shortcomings on the Empress!

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Was this review helpful? 4
1 Comment

Wonderful ship with exceptional crew by lmekosh

Sail Date: / Traveled As: Family (older children)

Loved the Empress of the Seas, only wish the trip was 8-10 days, would have loved 2 days in Havana but we were limited to my daughter's spring break week in which only the 6 night was available.

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Interesting by msah23

Sail Date: / Traveled As: Couple

Destination was on our bucket list and it was fulfilled.

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Could have been better by putty

Sail Date: / Traveled As: Couple

I went to Cuba that’s where I wanted to go I knew the ship was old but never thought the rooms were so tiny

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Worst Service Ever by mmjmb20033

Sail Date: / Traveled As: Singles/Friends

Terrible service. Very average & poorly stocked casual restaurant. Extreme overemphasis on tipping. Serious language & cultural barriers with staff. Evasive & condenscending excursion staff.

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Great value! Had a wonderful time, very interesting and informative by prlesiak

Sail Date: / Traveled As: Couple

Wonderful vacation, limited options on a smaller ship, but well done for a shorter cruise

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Was this review helpful? 6
2 Comments

Tiny Cabins but a Great cruise. by nlb1050

Sail Date: / Traveled As: Couple

While the ship is older it is very well cared for and if we found a cruise we wanted to take on it we would.

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The Best Vacation! by leeandramarie

Sail Date: / Traveled As: Couple

This cruise was one of the best we have been on. It was a wonderful way to celebrate our honeymoon. And we enjoyed meeting all the staff that we encountered!

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Was this review helpful? 5
1 Comment

Ok ship with GREAT staff by davdell

Sail Date: / Traveled As: Family (older children)

Great staff! Ship is perfect for travel to Cuba but as others have mentioned, it is older and doesn't have all the "bells and whistles that the newer ships have. I wouldn't recommend this ship for people with kids. Not much for them to do.

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Was this review helpful? 7
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Was not worth it. by blbyrd05

Sail Date: / Traveled As: Couple

We booked this cruise solely because we wanted to go to Cuba. The overall experience was not worth it especially for our honeymoon. I wished I had looked into other cruises or just booked a trip to Cuba.

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Was this review helpful? 6
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Extraordinary experience. by MaureenGrace

Sail Date: / Traveled As: Family (older children)

Our ship rescued two Costa Rican fishermen lost at sea. I watched the rescue for 3 hours. Also I got a close look at the 2 men en route to the medical clinic. The next day, as we were returning from Jamaica, I recognized them and went over to shake their hands. (They were being escorted off the ship) It was a moment of pure good will that I will remember the rest of my life. Also, on a lighter note, we loved the Caribbean Gold machine!!

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Was this review helpful? 7
2 Comments

Enjoyed it by judylabrams

Sail Date: / Traveled As: Large Group

We had a great time with family The entertainment and the food was great.

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Was this review helpful? 4
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Cuba Adventure by thomasjeffrey

Sail Date: / Traveled As: Singles/Friends

The suites are small but comfortable. Dining experience was great with good service and excellent food.

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Was this review helpful? 5

Could have been better by ladyrider8468

Sail Date: / Traveled As: Singles/Friends

Overall we had a good time. The ship is small without many of the big ship amenities and activities which equals few children, definitely a plus for us. They missed the opportunity to make up for this with the dining experience. The food was not near as good as expected. The waitstaff were exceptional. The spa is right by the pool so for my massage I heard the movie literally blaring while trying to relax. The cabin was small but adequate. Cuba was an awesome port to visit and really what the trip was all about.

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Was this review helpful? 7

Terrible, Terrible, Terrible by pcaboo

Sail Date: / Traveled As: Couple

The ship was old, very small and things didn't work. DO NOT TAKE THIS SHIP!!! Royal Caribbean dropped the ball on this. Royal Caribbean is a brand and a brand is only as good as the weakest link. This was the "broken" link of the chain.

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Was this review helpful? 9
7 Comments

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