Had a good time.

Item: Empress of the Seas
Rating: 3.6
Author: jp32648

Empress of the Seas Cruise Review to Cuba

jp32648

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

3.6 out of 5

Verified Review

5 Night Key West & Havana Overnight (Miami Roundtrip)

Sail date: December 04, 2017

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 3120

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Like every company today, a bit short on staff causing some delays for the guests. Overall it was a good trip but not outstanding like Royal Caribbean usually is.

Embarkation

3 out of 5

Our rep was very slow.

Ship experiences

Food and Dining

4 out of 5

Good, the main diningroom had great food but service was very slow.

Onboard Activities

3 out of 5

Enjoyed trivia.

Entertainment

3 out of 5

Too many comedians for me.

Service and Staff

3 out of 5

They were all very friendly.

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Thought we were getting a Murphy bed that folded down to the floor but it was just a regular upper bunk. Very difficult for women in their 70's to navigate. It took our cabin boy two days to figure out there were three of us in the cabin. Many calls for towels, glasses and assistance making up the upper berth.