Nice ship, outstanding crew, a few annoyances, great price

Empress of the Seas Cruise Review to Caribbean
Experience: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall Rating:

3 out of 5
Verified Review
Empress of the Seas

Western Carribbean

Sail Date: April 01, 2017

Ship: Empress of the Seas

Cabin Type: Oceanview

Cabin Number: 8514

Traveled As: Couple

Reviewed: 1 year ago

Review Summary

5 night cruise out of Miami. stops in Key West and Cozumel.

Positives: good price, smaller ship (still really big), excellent crew, fantastic entertainment, cabin was quiet.


Negatives: Cabin really small, no comfortable place to sit - only one chair at the vanity, it had a four inch back so not comfortable. Folding bunks on walls both sides of bed make it difficult to move along either side of the bed, very awkward. Ship has almost no cabins with balconies.  Food average (Celebrity Line way better), mark up on wine was outrages, I estimate it was 400%. One hour line to check aboard standing in hot sun (what if it had been a rainy downpour?), Deck 6 has a great 1/4 mile walking/running track - but every day at prime time to use it the crew blocked it off so that customers could only walk about half way around then had turn around (heard lots of complaints form other walkers) I know maintenance has to be done but do it when it doesn't impact paying customers. Ship's TV only had CNN as news channel, many find CNN to be a biased, liberal network, why no FOX??? BIG NEGATIVE TO US! Impossibles to get a lounge chair by pool unless you save one by 8:00 am.  People claimed them early and left their towels/bags there all day even when gone for hours.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Too small, no comfortable chair, folding bunks in the way.

Ports Of Call

Miami, Florida

5 out of 5

Key West, Florida

5 out of 5

Cozumel, Mexico

5 out of 5
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