The cruise from hell

Empress of the Seas Cruise Review to Caribbean - Bahamas

Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Verified Review
5 Night Bahamas And Key West (Miami Roundtrip)
Sail Date: January 16, 2017
Ship: Empress of the Seas
Cabin Type: Oceanview
Cabin Number: 4524
Traveled As: Large Group
Reviewed: 1 year ago

The crew members didn't understand English very well. My watch was stole from my room, security did very little to locate it. It took security several hours to respond, when they were advised of the theft.  The first thing they done was search my cabin, my sister and I were treated as if we were the criminals. When questions were asked about the excursions the crew employees would give different responses. Most of the response were incorrect.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
5 out of 5
5 out of 5
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