Could be better

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: October 24, 2016
Ship: Empress of the Seas
Cabin Type: Inside
Cabin Number: 8023
Traveled As: Couple
Reviewed: 10 months ago

Relaxing was best part of cruise and not having to walk so far as on larger ships.

Never could find the $25 credit.  I sent you and email to help me figure out if the credit was applied for correctly and never heard back from you.  So when we were on the ship, it was not there.

Food in the My time dining was not good at all. Food did not look like or taste like you were in a nice restaurant. Windjammer was better.

Had scheduled my dining times and when we got card it said 8:30.  After trying once to change we gave up.

Food and Dining

1 out of 5
Dining room food was not up to what it should have been.
windjammer was better

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
As we walked into our cabin, we had to call front desk to make them aware that a large section in the ceiling was missing.

Ship Tip

Food in the my time dining is not that great. windjammer was better.

3 out of 5
3 out of 5
3 out of 5
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