Mediocre

Empress of the Seas Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2 out of 5
Verified Review
Empress of the Seas

5 Night Key West & Cozumel (Miami Roundtrip)

Sail Date: October 10, 2016

Ship: Empress of the Seas

Cabin Type: Oceanview

Cabin Number: 8624

Traveled As: Large Group

Reviewed: 1 year ago

Review Summary

Not much to do on ship. Heard many parents complain about the kids club. Six year old got hit on the face with a ball and was told to suck it up by the main guy in charge! Teen club was always canceling events planned for teens. Lack of organization on events for teens. Main waitress at formal dinner was impolite and showed lack of interest on serving guest. Many of the crew were unfriendly towards guest. Our room attendant was wonderful!

Ship Experiences

Food and Dining

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
To many rude staff!

Cabin / Stateroom

5 out of 5
Was always maintained well by room attendant.

Ship Tip

I believe RoyalCaribean over looks this ship because it is one of their oldest and smallest. Ship crew are mostly unfriendly.

Ports Of Call

Miami, Florida

5 out of 5

Key West, Florida

5 out of 5
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