Mediocre

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: October 10, 2016
Ship: Empress of the Seas
Cabin Type: Oceanview
Cabin Number: 8624
Traveled As: Large Group
Reviewed: 10 months ago

Not much to do on ship. Heard many parents complain about the kids club. Six year old got hit on the face with a ball and was told to suck it up by the main guy in charge! Teen club was always canceling events planned for teens. Lack of organization on events for teens. Main waitress at formal dinner was impolite and showed lack of interest on serving guest. Many of the crew were unfriendly towards guest. Our room attendant was wonderful!

Food and Dining

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
To many rude staff!

Cabin / Stateroom

5 out of 5
Was always maintained well by room attendant.

Ship Tip

I believe RoyalCaribean over looks this ship because it is one of their oldest and smallest. Ship crew are mostly unfriendly.

5 out of 5
5 out of 5
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