Great service but food and drink needs improvement

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: October 10, 2016
Ship: Empress of the Seas
Cabin Type: Oceanview
Cabin Number: 4114
Traveled As: Couple
Reviewed: 1 year ago

The smaller ship 'Empress' was fun, we could get around easily compared to massive ships. No one seemed to complain about it's 'smaller' size, we enjoyed it.

The staff was friendly and worked to make us happy, from Dining room to Housekeeping in our cabin - these folks were very nice and hard working.


The drinks on RC have become a bit too expensive for what was served.

Food was a disappointment both in Windjammer and especially the Dining Room

in the evenings.

Formal breakfast in the Dining Room was not good at,all, they should just remove it from the list. Brunch was OK though.

All in all after 6 R/C voyages, this one had become the least satisfying, due to food quality and temperature, and drink prices.

We probably will take another cruise line next time just to compare.

 

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Cabin was smaller but still nice
3 out of 5
5 out of 5
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