Empress of the Sea

Item: Empress of the Seas
Rating: 5
Author: stevegchaus

Empress of the Seas Cruise Review to Caribbean - Western

stevegchaus

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 38

Overall rating:

5 out of 5

Verified Review

5 Night Key West & Cozumel (Miami Roundtrip)

Sail date: August 29, 2016

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 3142

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My wife surprised me with this cruise for my birthday and it was excellent. The personal service in every aspect was outstanding. Especially Hector (I think) who was our waiter in the dinning room. He and his assistant were top notch. We have been on many cruises in the past but the service we received was the best we have received prior.

Ship experiences

Food and Dining

5 out of 5

The food was presented very well and Hector was an asset to your staff. He was excellent.

Onboard Activities

3 out of 5

Limited bingo, I would have liked to have an adult area with a couple of hot tubs that were not full of splashing children to relax in. I also enjoy sitting in a steam or sauna but these were not available. Not much life in the bars in the evenings.

Entertainment

5 out of 5

The shows were some of the best we have seen.

Children's Programs

3 out of 5

Did not parcipate

Service and Staff

5 out of 5

Everything was excellent. All of the staff was polite and accommodating. Excellent service.

Ship Quality

5 out of 5

I was a little worried about the size of the ship. But I was worried for nothing. It was a great ship and the size was actually an asset.