Empress of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
5

5 out of 5

Empress of the Sea

Sail Date: August 29, 2016

Reviewed: 3 months ago

Traveled As: Couple

Room Type: Oceanview

My wife surprised me with this cruise for my birthday and it was excellent.  The personal service in every aspect was outstanding.  Especially Hector (I think) who was our waiter in the dinning room.  He and his assistant were top notch.  We have been on many cruises in the past but the service we received was the best we have received prior.   

Cabin / Stateroom It was great other than the shower was a little small. Expected on a ship. The Cabin attendant was excellent and did an exceptional job.
Embarkation and Disembarkation
Very smooth at both ends.
Ship Quality
I was a little worried about the size of the ship. But I was worried for nothing. It was a great ship and the size was actually an asset.
Destinations and Excursions
Did not participate.
Onboard Activities
Limited bingo, I would have liked to have an adult area with a couple of hot tubs that were not full of splashing children to relax in. I also enjoy sitting in a steam or sauna but these were not available. Not much life in the bars in the evenings.
Children's Programs
Did not parcipate
Entertainment
The shows were some of the best we have seen.
Service and Staff
Everything was excellent. All of the staff was polite and accommodating. Excellent service.
Food and Dining
The food was presented very well and Hector was an asset to your staff. He was excellent.
Miami, Florida
Just went from the airport to the ship and ship to airport. No time was spent in Miami.
Key West, Florida
It was excellent. I will go back there in the future.
Cozumel, Mexico
I did not plan well for this stop and as a result did not enjoy it. clearly my fault.


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