Empress of the Sea

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

5.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: August 29, 2016
Ship: Empress of the Seas
Cabin Type: Oceanview
Cabin Number: 3142
Traveled As: Couple
Reviewed: 1 year ago

My wife surprised me with this cruise for my birthday and it was excellent.  The personal service in every aspect was outstanding.  Especially Hector (I think) who was our waiter in the dinning room.  He and his assistant were top notch.  We have been on many cruises in the past but the service we received was the best we have received prior.   

Food and Dining

5 out of 5
The food was presented very well and Hector was an asset to your staff. He was excellent.

Onboard Activities

3 out of 5
Limited bingo, I would have liked to have an adult area with a couple of hot tubs that were not full of splashing children to relax in. I also enjoy sitting in a steam or sauna but these were not available. Not much life in the bars in the evenings.

Entertainment

5 out of 5
The shows were some of the best we have seen.

Children's Programs

3 out of 5
Did not parcipate

Service and Staff

5 out of 5
Everything was excellent. All of the staff was polite and accommodating. Excellent service.

Ship Quality

5 out of 5
I was a little worried about the size of the ship. But I was worried for nothing. It was a great ship and the size was actually an asset.

Cabin / Stateroom

It was great other than the shower was a little small. Expected on a ship. The Cabin attendant was excellent and did an exceptional job.
3 out of 5
Just went from the airport to the ship and ship to airport. No time was spent in Miami.
5 out of 5
It was excellent. I will go back there in the future.
3 out of 5
I did not plan well for this stop and as a result did not enjoy it. clearly my fault.
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