Review cruise to Keywest/grand cayman

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: July 23, 2016
Cabin Number: 8616
Traveled As: Family (older children)
Reviewed: 11 months ago

My favorite part of the cruise was the dining experience. Our  waiters/servers  Melvin and Salvador were real professionals. They made our cruise special. I give them the highest ratings. Also,our cleaning guy was exceptional, his last name was Hernandez.. 

Food and Dining

Exceptional. Rate Melvin and Salvador a high 10 on scales.

Onboard Activities

Excellent.

Entertainment

Good.

Children's Programs

5 out of 5

Service and Staff

Melvin and Salvador!!!!!

Ship Quality

Needed more pools and whirpools. Especially on upper decks when you need to get cooled off after sunbathing. Windows were dirty! I paid extra for an outside cabin and I could not even see anything out of them!!! Placement of towel area not very acssessable. Room was kinda hot at times.

Cabin / Stateroom

5 out of 5
Dirty windows!!!!!

Ship Tip

Overall great service but ship does need some upgrades being an older ship. Needs more swimming areas and whirpools.

5 out of 5
5 out of 5
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