Empress of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Review cruise to Keywest/grand cayman

Sail Date: July 23, 2016

Reviewed: 10 months ago

Traveled As: Family (older children)

My favorite part of the cruise was the dining experience. Our  waiters/servers  Melvin and Salvador were real professionals. They made our cruise special. I give them the highest ratings. Also,our cleaning guy was exceptional, his last name was Hernandez.. 

Cabin / Stateroom
Dirty windows!!!!!
Embarkation and Disembarkation
Felt like we had to keep handy people our identification too many times.
Ship Quality Needed more pools and whirpools. Especially on upper decks when you need to get cooled off after sunbathing. Windows were dirty! I paid extra for an outside cabin and I could not even see anything out of them!!! Placement of towel area not very acssessable. Room was kinda hot at times.
Destinations and Excursions Did not like shopping in grand Caymans.Felt prices were a little high for t-shirts.
Onboard Activities Excellent.
Children's Programs
Entertainment Good.
Service and Staff Melvin and Salvador!!!!!
Food and Dining Exceptional. Rate Melvin and Salvador a high 10 on scales.


Overall great service but ship does need some upgrades being an older ship. Needs more swimming areas and whirpools.

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