5 Night Key West & Cozumel (Miami Roundtrip) Sail Date: July 23, 2016 Ship:Empress of the Seas Cabin Number:8616 Traveled As: Family (older children) Reviewed: 1 year ago
My favorite part of the cruise was the dining experience. Our waiters/servers Melvin and Salvador were real professionals. They made our cruise special. I give them the highest ratings. Also,our cleaning guy was exceptional, his last name was Hernandez..
Food and Dining
Exceptional. Rate Melvin and Salvador a high 10 on scales.
5 out of 5
Service and Staff
Melvin and Salvador!!!!!
Needed more pools and whirpools. Especially on upper decks when you need to get cooled off after sunbathing. Windows were dirty! I paid extra for an outside cabin and I could not even see anything out of them!!! Placement of towel area not very acssessable. Room was kinda hot at times.
Cabin / Stateroom
5 out of 5
Overall great service but ship does need some upgrades being an older ship. Needs more swimming areas and whirpools.
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