Confusion Sometimes With Services

Empress of the Seas Cruise Review to Caribbean - Bahamas

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall Rating:

3 out of 5
Verified Review

Sail Date: June 16, 2016
Ship: Empress of the Seas
Cabin Type: Oceanview
Cabin Number: 5438
Traveled As: Couple
Reviewed: 1 year ago

I had a purchased a drink plan for unlimited bottled water, sodas, nonalcoholic drinks and was disappointed that often the bottled water was often at room temperature or some drinking areas didn't have them and sent you elsewhere to get bottled water!.  Did not even know the premium coffee/teas on the plan were available at just one area (Bolero?), so never even got a specialty coffee until the last night.  Stopped providing food after midnight.  Casino not open until evening time.  Pool on Deck 10 too small and always full of kids.  The workout room was a joke, too small; 2 treadmills were down--you had to walk thru an ongoing fitness class to get to equipment on other side of room.  SPA too expensive to try.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Small but that is to be expected. The staff that services that area is outstanding. Only praises for their care and services.

Ship Tip

It is smaller but still have lots of activities, and plenty of room and space to be comfortable and enjoy your time with family and friends. I don't think it's for small kids--pool small and fills up quickly, not many activities for small children; teens would enjoy though.

3 out of 5
5 out of 5
Was this review helpful? 9

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top