Empress of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Very Disappointed with Empress Cruise

Sail Date: May 28, 2016

Reviewed: 1 year ago

Traveled As: Couple

We were so looking forward to this cruise.  We love Royal Caribbean cruises.  This was a disaster.  The crew was wonderful given the circumstances they were given to perform.  We thought we had paid pre-paid our gratuities but RCI said we had not.  We thought we had 6 p.m. seating, they said we did not.  We had to wait in line after line after line.  If we had not been on a Royal Caribbean cruise before, We certainly would not go again.  We will probably not use Cruise only again.  The points were not worth the hassle we had with the cruise lines. 

Cabin / Stateroom
Ok cabin. VERY small. Thank goodness our air worked.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


Don't go.

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