Empress of the Sea

Empress of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
Verified Review

Sail Date: June 02, 2016
Ship: Empress of the Seas
Cabin Number: 8670
Traveled As: Family (older children)
Reviewed: 1 year ago

The only positive thing I can say about this ship is that the staff is friendly and courteous. The cabin we stayed in was horrible. The toilet over flowed into our cabin them tee times, the walls had what appeared to be holes and there was a horrible noise which I assumed to be the drapes rattling. This was a family cruise which we had built up based on our past experience with Royal Caribbean and the children were terribly disappointed. The food selection was horrible, the activities were horrible, the air conditioning in our cabin did not work, the speakers on one side of the boat did not work. The complaints are endless. We have taken several cruises with as many as 20 of our family members and have always requested Royal Caribbean. It is a shame to know that you would sail such a disquieting and low quality ship in your fleet. Each person that was on that boat deserves a full refund of their money. I am quite sure I am not the only person you will hear this from. If this is the quality of sevice your company is now giving... We will choose Carnival in the future. Extremely disappointed. 

Food and Dining

1 out of 5
Poor selection and bland

Entertainment

1 out of 5
What entertainment ?

Children's Programs

1 out of 5
There was no entertainment for children over 10

Service and Staff

5 out of 5
Friendly and courteous but felt sorry for them as they were over run with complaints

Cabin / Stateroom

1 out of 5
Over flowing toilet, air didn't work horrible noise

Ship Tip

Do not book on this boat

5 out of 5
5 out of 5
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