Empress of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

3 out of 5


Sail Date: May 28, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

This ship was sent out too early.  For being in dry dock it should have been better.  We were trying Royal Caribbean for the first time and very disappointed! This was our daughter-in-law's first cruise and felt bad that it wasn't better.  We ran out of ice cream and other food items.  The ice cream machine broke and the air conditioning wasn't working the best in the rooms.  We practically slept with no blankets and had air turned all the way down and was still warm in our room.  The dining room was disorganized that they didnt know where the table numbers were and it would take them 2 hours to get through dinner.  There was also no formal night which I was looking forward to. The only reason I gave this 3 stars was because I could not do 2 1/2 and the entertainment was the only good thing on this trip.  Thank God we had good excursions to make up for it.  

     We met a nice couple who said to give Royal Caribbean another try that this is not normal, but I'm a little hesitant now.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


Consider other options....this ship needs the kinks worked out. I think they were not ready for that many people.

Was this review helpful? 3

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top