Unhappy with cruise

Empress of the Seas Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Verified Review

Sail Date: June 02, 2016
Ship: Empress of the Seas
Cabin Number: 7175
Traveled As: Family (older children)
Reviewed: 2 years ago

We actually was supposed to have plan a trip to Cozumel Mexico I didn't really realize until after the fact that once the boat itself to not really accommodate teenager had no type of plans set in place for them the pool was small it was not accommodating the shows was horrible the food was horrible and this boat itself should not have been recommended and I also made mention that we wanted to go to Mexico when I did book this trip I didn't really realize it's as though so much pressure on me to try to find something at the last minute for my son that I didn't see that we were actually going to Bahamas and I specifically stated to the representative that I would like to go to Key West and Cozumel so that was a big mess and it's tough for me I'm just completely was unhappy with the whole entire Crews my family was completely bored during the whole time and paint smell was coming from our room we have called several times concerning the paint smell they had to adjust my credits on my account in order to accommodate me my mom lost her luggage it was in someo

ne else's room it was just a big mess and I would not recommend this at all

Food and Dining

3 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
5 out of 5
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