5 Night Grand Cayman & Key West
Empress of the Seas Cruise Review to Caribbean - Western
Sail Date: May 28, 2016
Cabin Type: Inside
Cabin Number: 8183
Traveled As: Couple
Reviewed: 1 year ago
Show in the cruise is excellent , overall you have the improve the server of the cruise..
Improve the planning better before to start the cruise.
1. Baggage organization from port to the cabin.
2. Maintenance of the room , Air condition very poor on back cabin, need to improve a soon as possible.
3. Customer Service and direct communication with the guest is needed.
4. Starlight Restaurant setup table organization and the line for eat need to be improve.
Food and Dining
Service and Staff
Cabin / Stateroom
Find another cruise to go..