Disappointed

Empress of the Seas Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
5 Night Key West & Cozumel (Miami Roundtrip)
Sail Date: May 28, 2016
Ship: Empress of the Seas
Cabin Number: 8530
Traveled As: Couple
Reviewed: 1 year ago

The people working on the boat were very nice.

The shows were great.  We enjoyed karaoke.

The lines for everything was awful.  Our bed was rock 

hard!  I woke up in pain several times through out

each night.  And the worst part was how hot and 

stuffy the boat was!  It ruined our re-do honeymoon.

My husband and I are really upset with the amount 

of money we spent for such horrible conditions.

We bought the drink package, which was a huge

waste of money because we were so hot most of the 

time we needed water to hydrate our bodies and 

couldn't enjoy a frozen cocktail.  So that was $700 

down the drain!!  We should get a refund, 100% refund 

for what we spent on the cruise and drink packages.

The Royal theater was so hot every time we were in 

there and the seats were really uncomfortable.

We could never find a good seat to see the stage

either.  You either had a giant pole blocking your view

or the balcony cut off the top part of the stage because 

it was so low.  I couldn't image how much worse it

would have been if I had my kids.  I didn't see

much activities for them to do.  The pool was a joke!

Max capacity 26?!?  It was so packed everytime

we were on that deck I never got in.  

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Horrible rock hard bed...horrible!
Woke up sweating most nights

Ship Tip

Find another ship to go on!

5 out of 5
5 out of 5
Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top