won't let me choose zero stars

Empress of the Seas Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Review: 1
Helpful Votes: 36

Overall Rating:

1 out of 5
Empress of the Seas

5 Night Key West & Cozumel (Miami Roundtrip)

Sail Date: April 25, 2016

Ship: Empress of the Seas

Cabin Type: Inside

Traveled As: Family (young children)

Reviewed: 2 years ago

Review Summary

you cancelled our cruise 4 days in advance and then have us pay more for the same cruise and pay more for the airfare.  this is how you treat your customers??  what a terrible way...but who cares about the little guy, certainly you don't.  you even deleted the review that I wrote. 

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship Tip

please don't book

Was this review helpful? 33


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