Not up to RC normal high standards

Empress of the Seas (RETIRED) 223 Cruise Review to Bermuda

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
Empress of the Seas (RETIRED) 223
7 Night Bermuda (Philadelphia Roundtrip)
Sail Date: August 26, 2006
Ship: Empress of the Seas (RETIRED) 223
Cabin Type: Suite
Traveled As: Couple
Reviewed: 11 years ago
Royal Caribbean did not live up to their normal high standards on this cruise. This cruise was like being in a cheap motel. The staff was on the cranky side. We did contribute this to the very quick turn around trip, thus making the staff very tired. The entire guest did not depart the ship until 10AM and the ship set sail again at 3PM. Dining room waiters were very slow, but the bar waiters were always very nice and remembered what drinks you liked. This Jr. suite was very small with very limited storage space. The amenities were nonexistent. There was not even a shower cap in the room. The Jacuzzis were closed the entire cruise. The food was nothing to write home about. The cruise excursion desk was not very efficient. We booked a tour and the tickets were not delivered to the room, which is normal procedure, thus we missed the tour. We have sailed with Royal Caribbean before and never had any of these problems. Now the real fun part, we returned to Philadelphia as the remains of Ernesto was over the area. The Captain did not keep us very well informed. All that the Captain said was to expect rough sea and high winds. Half way to port the waves were 13 to 20 feet and the closer that we got to port the higher the waves. Water was coming in the bottom of all of the outer doors. At one point the Captain did say that we were having winds of 55+ miles per hour. When does Royal Caribbean say that a storm is to strong to go through? We do not get seasick, but if you do, do not sail the Atlantic Ocean, it is normally rough. We have sailed to Bermuda before and on the return trip encountered a storm that was strong enough that they did empty the swimming pool. So, once again, if you do not have sea legs do not sail the Atlantic.

Food and Dining

1 out of 5
Our waiter was on the slow side and the assistant waiter never asked anyone at the table if they wanted more bread. Out of 21 meals we must say that only one was really great and we are not picky eaters.


5 out of 5
Great entertainment for all ages and life styles. A must to see all shows.

Service and Staff

1 out of 5
The ship does such a quick turn around trip that the staff is very over worked and it takes a couple of days for them to recover.

Ship Quality

1 out of 5
The jr. suites were added but made very small with not enough storage space.

Cabin / Stateroom

1 out of 5
Very small, no storage, as far as amenities, there were none. The location was great because it was in the middle and on the 9th deck.
5 out of 5
A great city, you must talk to the people who live on the island. It is extremely clean, beautiful, friendly. Can not say enough about what a great place this is to visit.
Don't Miss: Horseshoe Bay
5 out of 5
Get your walking shoes on and make sure that you see everthing. Not enough time to do everything.
Don't Miss: All of it.

Pros: Entainment, Friendly guest, Port of call

Cons: Jacuzzis not open, Cranky staff, Food

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