Emerald Princess Cruise Review to Europe - Northern Europe
Review SummaryShip had just sailed over from Fort Lauderdale so this was its first Baltic cruise of the season. This was our second trip on the Emerald Princess and the experiences were very similar both times.
Germany (the excursion to Berlin), Tallin, and St. Petersburg were by far the best ports (although you definitely need to book excursions to appreciate their historical significance and beauty. Oslo, Helsinki, and Stockholm were all very expensive and easily navigated without tours.
Pros: very friendly crew (knowledgeable and helpful), spacious ship, modern, good size staterooms
Cons: both time on this ship our family has come home sick, first with the Norwalk virus and this time with the flu. In my opinion, not enough is done on the ship to disinfect.
Food and Dining
Breakfast in the dining room this time around was a sub par experience. They were incredibly slow and seemed disorganized. Every time we had breakfast it took at least 20 minutes (and repeatedly asking) for coffee or juice and our orders were never brought correctly.
The entertainers brought in were exceptional, especially the comedians, Russian fold dancers, and violinist. There were four shows featuring the Princess singers and dancers - on both voyages of ours they were the exact same shows. The dancers were incredible.
Service and Staff
As mentioned above, both times sailing on this ship we have gotten sick while on board. I noticed this time that hand sanitizer is available on the Lido deck but no where else on the ship. We also noticed that rags in a bucket of soap and water were being used to clean tables and shared spaces. We noticed a lot of people sick on the ship, coughing in public spaces etc (on both our respective voyages) and feel more could be done to help disinfect shared spaces. State room cleanliness was fine.
Cabin / Stateroom
Pros: Berlin, Tallin, & St. Petersburg
Cons: Ship's entertainment & cleanliness