great weather and sites, bad cruise line

Emerald Princess Cruise Review to Europe - Northern Europe


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: June 01, 2012
Ship: Emerald Princess
Cabin Type: Suite
Traveled As: Family (older children)
Reviewed: 5 years ago
A little too young for cruising unless with a young family. Disembark early in Stockholm, the best city on the tour, where a 6 hour stop is a true injustice.

Food and Dining

3 out of 5
basic dining is average at best, premium dining exceeded expectations

Entertainment

3 out of 5
shows ok, bars closed at midnight (too early), wife mentioned that celebrity has much bigger productions.

Service and Staff

1 out of 5
Very weak. Staff appeared overworked and when not satisfied, all that they would do is offer an apology.

Ship Quality

5 out of 5
always book on a new ship. Newer ships travel faster, more time in port and offer better amenities.

Cabin / Stateroom

5 out of 5
stateroom was fine, except no benefits (clubroom, free services, priority) for upgrading to bigger room - so extra space not worth the cost except outside view is key. Children were in rear of ship which vibrated violently when docking early in the morning.

Pros: convenience to see locations

Cons: customer service, unnecessary stops in arhus and Warnmunde

Recommends Emerald Princess? No.

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