Disappointing Experience

Emerald Princess Cruise Review to Caribbean - Southern

Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 14

Overall Rating:

3 out of 5
Sail Date: October 01, 2007
Ship: Emerald Princess
Cabin Type: Suite
Traveled As: Couple
Reviewed: 7 years ago
We did the first southern carribean sailing from Ft. Lauderdale and were very disappointed from start to finish. Embarkation was a nightmare as we were not able to park in the garage where the boat was due to a boat show. Therefore, hundreds of people had to shuttle from another garage to the ship. It took almost 2 hours to get on the ship and we are Platinum and have priority. When getting off, we had to get a shuttle, wait for it to fill almost 45 minutes and then were dumped at the garage with our luggage and NO porters. Seems to me Princess should have worked out something with the City and had boat show patrons be shuttled and not high paying cruisers. We were charged on our sail and sign card for numerous purchases that were not ours and took days to correct. I would warn cruisers to check their sail and sign card frequently and not wait until the last day when you receive your bill. The Lotus Spa pool only had l0 lounge chairs and bleachers available. The upper deck is no longer available to lounge on unless you pay an additional charge of $l0 per half day to use the chairs and is now called the Sanctuary. After paying for a suite, I would think you could enjoy a lounge chair close to a pool. The Captain's Circle program is lacking in comparison to other cruise lines. The only perk was the use of $l00 worth of internet. However, when you get to the Elite level, you can have your shoes shined and laundry done. Not much of an incentive to stay loyal to Princess. This is the first cruise out of 35 cruises that we ate more meals at the buffett instead of dining room as the menu has changed and was very repetitive for l0 nights and bland. It was great if you liked shrimp, snapper or steak as that was the main staple almost every night.
Overall, for the money we spent we were extremely disappointed on this Princess cruise.

Pros: The ports of call

Cons: Embarkation and disembarkation

Recommends Emerald Princess? No.

Was this review helpful? 8

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