Diamond Princess Cruise Reviews - Reviews

ship decor is dated, beds are extremely uncomfortable. The service was not good. Entertainment was average, with the exception of the comedian and the piano player who were both excellent.

We went on a half day Disenbarking tour of The Great Wall of China which was excellent we also visited a Monastery and stopped for a realy good lunch. It was more of a full day than a half and was more than worgh the money.

Excellent in every way

The ship rooms are not what we have been use to and the baths are to small.

We recently sailed on the Diamond Princess out of Sydney, Australia. The ship was beauitful and had many dining facilities. The best was the Sante Fe Room which we ended up there frequently. The servers anticipated our needs before we asked and as they got to know us at the one table, they were more relaxed also. Loved the Movie under the stars by the pool at night. Weather was fantastic and the ports in New Zealand fantastic!

very good service, crews are friendly and helpful, programs on broad very entertaining.

Excellent ship. It is amazing how well it is layed out for all the services.

Extremely well maintained and clean. Overall the quality of the food was excellent, however waiters and servers poorly trained. disappeared for long periods and removed dishes and glasses without asking if you were finished (we were even at the last seating) Ports of call awful, but glacier visits and views of calving from ship were awesome. Annoying that everyone on the ship was trying to sell you something or "upgrading " this or that without mentioning the extra cost." We have Romano coffee tonight..... Would you like some?" Then if you say yes they ask you for your card to charge!

Clean and well maintained ship. The kids zone areas were great. The kids wanted to spend time there and not with us!!!. The weather wasn't the best for movies under the stars, but the pool and view screen were great when the weather cooperated. Fitness center has good and well maintained equipment.

This was my first cruise so take that into consideration. Food was great 85% of the time and sub-par 15% of the time. Suggest you stay with seafood and avoid the steaks which are grade B at best. Surprised to see extra charges for soda and coffeee drinks, and of course all alcohol. Shows were better than expected. Rooms were cozy but clean and efficient. Beds... were the worse ever and the pillows were more than bad. Like pillowcases filled with random lumps of stuffing.

This was my second cruise with Princess to Alaska. I think both were about the same for me. Our neighbor's brother was married on the ship and we were with a group of 20. The Penthouse Suite was very nice. We had the same one last time on the Golden Princess. We had free internet (when it worked) which is so cool. Our stateroom attendant was awesome. We did notice though that many other crew were not as friendly as you would expect on a cruise. We are really spoiled because of Celebrity though! :) They are a hard act to follow. We don't care for the buffet arrangement. Too confined and like a cafeteria. We prefer the stations that are separated. We were not impressed with the Sterling steakhouse which was their $20.00 specialty restaurant. It was set up in the buffet area! No ambiance. The food was mediocre too. We did not go to Sabatini's - the other specialty restaurant. Room service was great though. Always fast and cheerful, food was hot. The overall appearance of the ship was fine. They now have Movies Under the Stars and the Sanctuary. We were disappointed that all of the pools were NOT heated. We had some awesome weather but the pools were too chilly. I noticed only kids in them nearly all of the time. It may sound like I'm complaining a lot but really it was not bad. Just being critical in certain areas. Princess meets expectations. If you want a cruise to exceed expectations, try Celebrity.

The ship was nice and pretty updated. Not the newest ship but still very nice. Staff needs hospitality training overall. Servers and stweards were excellent but some of the middle level staff did not remember that we were all the guests. Food was a little oily and fatty overall. There were very little options for breakfast and lunch. We felt we were always being upsold to buy drinks, sodas, coffees, etc. But overall Alaska was beautiful and the cruise was great!

We would not travel on Princess again.

Ship was clean and up to date

This was my first cruise and I enjoyed it so much I am already planning to do another one. We were fortunate enough to be upgraded to a balcony room and that was wonderful!

The Diamond Princess ship is a beautiful ship. Everything was clean and neat. The steward was wonderful. The waiters in our dining room were excellent. The food was prepared as if we were at a 5 star restaurant. I recommend the assigned dining room - you will like having the same staff. They call you by name and are very efficient. We enjoyed the Vivalde Dining Room. Of course, the International Dining Room can be used at any time and it was excellent too.

Nice ship, nice amenities, good food, variety of activities

My partner and I recently got back from the Diamond Princess Inside Passage Alaskan cruise. Compared to other cruise ships taken in the past, on both the low and high end scale, this did not meet our expectations. While the optional shore excursions that we took through Princess were exceptional, the ship itself was not. We elected anytime dining, as some of our shore excursions went well into the evening. We dined at several of the restaurants onboard where we found the food to be on par with food at a substandard restaurant. The service was poor. We would have to "flag down" a waiter literally every time we went to dinner. We would have an average of a 30 minute wait for the restaurants. Finally, we decided to just eat at the buffet to avoid having to wait. At the buffet if we went during dinner time (6-8pm) we never found a table to eat on. The ship overall was overcrowded and they did not have nearly enough staff (or tables) to accomodate so many guests. The restaurants (including the buffet) were all closed by 10pm. The room service menu was also very limited. The ship itself reminded me of a Las Vegas casino in the 1970's. Mostly a lot of older people and not many activities geared towards people under 70. We met several other guests who had the same feedback. When we departed the ship and stayed at the Captain Cook Hotel in Anchorage which a lot of Princess guests were staying at, several Cook staff members that we spoke to stated that many of the Diamond Princess guests were dissatisfied with their cruise and were complaining to Princess. Overall, Alaska was beautiful and like I stated earlier the shore excursions were amazing but definitely go with another line such as Norwegian or Holland America.

The ship was very nice. The food was fantastic there really wasnt anything negative about the ship except for the on-board ship credit that was promised. I went to customer service and asked them the first day and they said they didnt see anything in the system.

Very good and organized