Diamond Princess Cruise Reviews - Reviews

The ship was very nice. The food was fantastic there really wasnt anything negative about the ship except for the on-board ship credit that was promised. I went to customer service and asked them the first day and they said they didnt see anything in the system.

Very good and organized

I took a cruise with several family members. Check in went smoothly and faster than other cruises I've been on. The ship was well kept & clean. All the room stewards were top notch, always on top of things and very friendly. The buffet was sub-par and rather disappointing. Couple that with the absolute NEED to make dinner reservations more than a day in advance if you choose anytime dining, less you want to wait an hour... Breakfast stops @ 9am, except for the sub-par buffet. Half the wait staff was terrific, the other half were rude. Almost every maitre'd was rude. A good selection of shore excursions, though I found the personnel manning the desk less knowledgeable than I would have liked.

very nice captain did a nice job of getting us to see the glaciers

It was a shame about hygiene because of infection on previous ship, understood, but need a quicker way to get through food line ups and getting coffee, usually arrived late and cold. Smokers should be contained and especially in Casino, there was a smokeless night (1 only) but smoking was in evidence. The staff were extremely helpful.

The ship itself was great, our cabin steward was fantastic. The suite was large, the bed was firm, everything was clean. Ship was very clean and seemed up to date. My biggest complaint was the food. Our cruise was mostly Japanese patrons, the food reflected that. Most dishes at the buffets and sit down dining were fish. What meat that was available was overcooked. We were lucky, our dining room staff (had set dining time) was very attentive but I could see that was not true for other tables in the dining room. Can honestly say that in seven days we only had one good meal, the beef tenderloin, it was cooked just right (medium rare), tastey and tender. The "Chef's Dinner" on the last formal night was a total disappointment. Everyone at our table (8) was laughing that it's time for a new chef. The ports were OK, if you can get past all the "Cruise Line" jewelry stores. Would I take this trip again? Yes. Would I go on the Diamond Princess? Jury is still out on that.

The Diamond Princess is huge -- think 15 stories above water!!!

This ship has it all and were it not overbooked by some 485 passengres is a dream. Apparently this happens every year at the end of the year because lots more families book for the Christmas/New Year cruise.

Best trip we ever took. We traveled by air from Fla. and the staff make all the transfers easy,and made us feel at ease.The staff was always friendly, and all aspects of the cruise was pleasant.

LOS PAISAJES Y LAS EXPERIENCIAS SON UNICAS EN ALASKA. LA ATENCION EXCELENTE, LA COMIDA ES MUY BUENA EN LOS RESTAURANTES PERO LA DEL BUFFET NO ME GUSTO TANTO. LA MINI SUITE ES MUY COMODA. MEJORARIA EL SISTEMA DE AUDIO EN LOS BALCONES.

This is a nice ship. It is well maintained and the food was very good. There was a naturalist on board that added a lot to the experience

LOS POSTRES NO SON LO BUENOS QUE DEBERIAN SER LA COMIDA DEL COMEDOR PRINCIPAL ES EXCELENTE LA CATA DE VINOS NO CUBRIO MIS ESPECTATIVAS NUESTRA HIJA DE 10 AOS LA PASO MUY BIEN EN SHOCKWAVES!! EL CHECK IN EN VANCOUVER FUE TRAUMATICO!

Large - lots to do - see comment above about commitment to cleanliness.

The ship and staff were first rate. But Glacier Bay was a disappointment. A full day and just four glaciers, two of them unimpressive, one five miles away (Johns Hopkins) and one with some calving. College Fjord was MUCH better, including Prince Wm Sound. Would recommend the Carnival cruise and trade Glacier Bay for Sitka.

WE loved the trip. It was more than we expected. Thank you

Alaska!!! You can't go wrong. Also did a 4 day land tour that was great

The ship is wonderfully maintained. As it was my boyfriend's first cruise, he was very impressed by its size and the number of amenities it offered: 4 pools, 10 spas, 6 restaurants, casino and endless bars. However, as it was my 9th cruise, I was less impressed. Yes the service was amazing, but it is on every cruise--some even more than this one. Our room steward knew us by name anytime he saw us around the ship. The itinerary was okay. Keep in mind that the Fjords day is an at sea day only. So you have 3 at sea days in a row, which can lead to a bit of cabin fever, even on such a large ship. If you're going on your first cruise, like my boyfriend, and are above the age of 35 (unlike us) this would be a good destination/ship.

The ship was nice. The activities on the many sea days was not very exciting and the food in the dining room was not impressive. Over all the experience was bland. The ports were great but I was not overly impressed with Princess as a whole.

Notice of Nagasaki port cancellation was sent a month before sailing without any reason. No refund or booking cancellation was allowed. No adjustment was made to the total charge. Disorganized in handling passengers passport. Ship held all passports and issued copies which cannot be used for any money exchange on shore. Overall service was poor.

The boat is really beautiful and its clean and of course the wonderful staff that really took care of our needs. Most of all is the excellent menus and menu selections in the traditional dining that we picked - Vivaldi