Discouraging

Diamond Princess Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

3 out of 5
Verified Review
Diamond Princess

7 Night Voyage Of The Glaciers Southbound (Whittier To Vancouver)

Sail date: August 24, 2013

Ship: Diamond Princess

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Yes, the cruise on the Diamond was very good. Service and courtesy of the staff was excellent. Food was very good, Quality of the Lamb was suspect. Overall very good. The "BIG RUB" was the disembarkation of the Ship to Airport to meet time restraint you set up?? Disembarkation was supposed to be at 8:00am. Actually leaving time was 8:22am. The Bus left pier at 9:03 am. Arrived Airport 9:40 am. WestJet take off time 10:15, cut off time was 9:15 to check in for flight. Of course I did not make it in a timely manner!.. The Ship did call me in advance and warn me to be on time for disembarkation. I was there at 7:40 and no one was there at my silver 1 meeting place. Other passengers were departing early but we had to wait for our Silver 1 call? Princess personnel assured me that I would make my connection. I went to the passenger desk ahead of time to check on my time line and they said I would make it. I had a direct flight back home. I arrived home 12 hours later after taking two extra flights. Princess made these reservatins and should have known that we could not have made these connections? I was not the only passengers that missed their connections? Other problems were created due to your lack of experience. You always praise the "Experience on Princess" Bull crap, I am not a happy cruiser. I don't think I will be using Princess for my future cruise? Dissatisfied customer. Oscar Portillo

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Whittier (Anchorage), Alaska

5 out of 5

Cruise Hubbard Glacier

5 out of 5

Cruise Glacier Bay

5 out of 5

Skagway, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

1 out of 5
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