Discouraging

Diamond Princess Cruise Review to Alaska - Gulf of Alaska


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

3.0 out of 5
Verified Review
7 Night Voyage Of The Glaciers Southbound (Whittier To Vancouver)
Sail Date: August 24, 2013
Ship: Diamond Princess
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 4 years ago
Yes, the cruise on the Diamond was very good. Service and courtesy of the staff was excellent. Food was very good, Quality of the Lamb was suspect. Overall very good. The "BIG RUB" was the disembarkation of the Ship to Airport to meet time restraint you set up?? Disembarkation was supposed to be at 8:00am. Actually leaving time was 8:22am. The Bus left pier at 9:03 am. Arrived Airport 9:40 am. WestJet take off time 10:15, cut off time was 9:15 to check in for flight. Of course I did not make it in a timely manner!.. The Ship did call me in advance and warn me to be on time for disembarkation. I was there at 7:40 and no one was there at my silver 1 meeting place. Other passengers were departing early but we had to wait for our Silver 1 call? Princess personnel assured me that I would make my connection. I went to the passenger desk ahead of time to check on my time line and they said I would make it. I had a direct flight back home. I arrived home 12 hours later after taking two extra flights. Princess made these reservatins and should have known that we could not have made these connections? I was not the only passengers that missed their connections? Other problems were created due to your lack of experience. You always praise the "Experience on Princess" Bull crap, I am not a happy cruiser. I don't think I will be using Princess for my future cruise? Dissatisfied customer. Oscar Portillo

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5
5 out of 5
5 out of 5
Was this review helpful? 10

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top