Diamond Princess Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

4 out of 5

alaskan glacier cruise

Sail Date: August 06, 2011

Reviewed: 5 years ago

Traveled As: Singles/Friends

Room Type: Inside

Extremely well maintained and clean. Overall the quality of the food was excellent, however waiters and servers poorly trained. disappeared for long periods and removed dishes and glasses without asking if you were finished (we were even at the last seating) Ports of call awful, but glacier visits and views of calving from ship were awesome. Annoying that everyone on the ship was trying to sell you something or "upgrading " this or that without mentioning the extra cost." We have Romano coffee tonight..... Would you like some?" Then if you say yes they ask you for your card to charge!

Pros: food

Cons: waiters didn't understand english enough to get orders correctly- poor training in serving etiquette

Recommends Diamond Princess? Yes!

entertainment was third rate to awful
Food and Dining
specialty restaurants definitely not worth the extra 20USD per person
Cabin / Stateroom
very clean; efficient service from steward; basic in amenities, but exceeded expectations for an interior,lowest price stateroom
Service and Staff
Steward and evening meal waiter called us by name very impressive. poorly trained staff in proper fine dining etiquette, table ware placed properly, how to open and pour wine, We were a group of 7 and food didn't come at the same time or as a proper course. Waiters seemed to have a problem understandin g special requests like "no dressing" "sauce separate"had difficulty making any changes to waht was already prepared in the kitchen
Ship Quality
extremely well maintained and clean

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