Dawn Princess Cruise Review to Alaska

Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

Dawn Princess Cruise to Alaska

Sail Date: May 01, 2008

Reviewed: 8 years ago

Traveled As: Family w/older children

Room Type: Balcony

We recently sailed with Princess for our third time. This was our first time on the Dawn Princess. The embarkarcation and disembarkation have improved immensely. They can really get you in and out quickly.

Pros: Wait staff, Pizzeria, emarking and disembarking

Cons: Beds with sagging mattresses, problems with billing, small rooms, room attendant, excursions

Recommends Dawn Princess? No.

Cabin / Stateroom
We had a balcony stateroom that was extremely small. The mattress sagged badly even though they said they were changing them out which they had been doing since 2006 and apparently haven't completed yet. The television was approximately a 18", it was very small. You had to concentrate to see it from the bed, it was down low. Very little closet space and a smaller safe than on the Diamond Princess.
Ship Quality
The rooms on the ship are very small. The smallest in their fleet from what I was told.
Food and Dining
The food on the buffet and in the diningrooms was adequate. Not that great, but not terrible either. The absolute best food on the ship was in the Pizzeria. We ate there for lunch quite a bit, it was excellent.
Service and Staff
Many of the staff were great, more were good than bad. They made a mistake on our billing and it took 4 calls, 2 trips to the Purser's desk, and escalating it twice to maybe get it straightened out. We still don't know. The wait staff we had was great, though the Head water was not friendly and acted as though we were bothering him when we told him how great our servers were. Puzzling.
The shows were excellent. The performers were very good.

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