wonderful itinerary

Crystal Symphony Cruise Review to Europe - Northern Europe

crusingzs

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 21

Overall rating:

3 out of 5

10 Night White Nights (Stockholm To Copenhagen)

Sail date: June 24, 2017

Ship: Crystal Symphony

Cabin type: Balcony

Cabin number: 9087

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Crystal is undergoing either problems or growing pains since a change in ownership early this year. Staff is wonderful and the trip and tours were great. However, there is needed ship upkeep and there have been significant cut backs in services since our Crystal cruise last year. Staff is somewhat stressed but great.

Supposed room updates were non existent and the staterooms on the 9th deck are to be converted to penthouses so there will be limited space for those who do not want to pay penthouse prices.

This is not the same outfit we traveled with last year and plan to look elsewhere until Crystal gets it's act together.