We chose Crystal for our first cruise on the recommendation of accompanying friends. Boy, are we glad we did. With the exception of their difficult website, all other details were meticulously perfect. From check-in to check-out, our every need and wish were accommodated. Our penthouse stateroom was spacious, well furnished, and restocked daily. The jetted tub was refreshing each night. The two sinks made getting ready for the day and evening easy. Our balcony was heavenly to sit on and just contemplate the majesty of the sea. The butler adjusted his schedule to ours and fixed us pre-dinner drinks each evening at 5:30. The stewardess never knocked on our door, she seemed to know when we we away and cleaned then. Food was gourmet, even breakfast; creme brulee french toast! Lunch was better, and evening dining was scrumptous. Evening entertainment was tasteful, professional, and enjoyable. We retired later than usual because we didn't want to miss anything. The spa was great, providing us with massages and facials. Exercise classes were cramped, due to lack of space. But, the staff made the most of what space we had. I learned new fitness tips and worked hard under the tutelage of the fitness instructors. I cannot say enough good about Crystal Cruises and Crystal Symphony. The ship was stable even in rough seas; only the pool showed we were rocking. We recommend Crystal to everyone we can. Should we cruise again, we shall choose Crystal again.
Pros: the service staff
Cons: the fitness center
Recommends Crystal Symphony? Yes!
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Food and Dining
Cabin / Stateroom
Service and Staff
Our butler and stewardess adjusted their routine to accommodate ours
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