Very Disappointing!

Crystal Serenity Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 42

Overall rating:

2.4 out of 5
Verified Review
Crystal Serenity

12 Night Mediterranean Images (Barcelona To Venice)

Sail date: August 19, 2018

Ship: Crystal Serenity

Cabin type: Balcony

Cabin number: 8032

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Service and communication were far below the standards of previous cruises. We did a river cruise with them last year and were blown away. This cruise was at the opposite end of the spectrum! This was our first Crystal Ocean cruise and it will also be our last!

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Don't go! You can get better service on Oceania and save money in the process!!!

Ports of call

Barcelona, Spain

5 out of 5

Sete (Carcassonne), France

4 out of 5

St. Tropez, France

5 out of 5

Villefranche-Sur-Mer, France

5 out of 5

Florence, Italy

4 out of 5

Civitavecchia (Rome), Italy

4 out of 5

Sorrento, Italy

4 out of 5

Monopoli, Italy

1 out of 5

Kotor, Montenegro

4 out of 5

Venice, Italy

3 out of 5

Disembarkation

4 out of 5
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