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1227 Crown Princess Reviews

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5.0

Crown princess by chrismary

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean - Eastern

We had a wonderful time and would sail again on Princess. We found everything great and crew was supportive, friendly and kind. We cannot wait to cruise again. !!! ūüėéūüėĀ

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3.0

Fun and frustration by kydonut

Sail date: / Traveled as: Family (young children)
Ship: Crown Princess / Destination: Europe - Northern Europe

This was a very nice time for my family to enjoy time together and the on-ship experience was wonderful.  The frustrations started early with a 7+ hour delay in departing Southampton (Princess did comp us $100/person for the late departure.)  This led to a late arrival in Zeebruge and last minute custom's requests from Belgium considerably shortened our shore time.  Our stop in Sweden was cancelled due to rough seas and the need to use tenders to access shore but we had an extra day in Copenhagen.  Norway custom requests caused us to wait 2 hours in line on ship to show our passports.

Although I realize Princess isn't in charge of the weather or custom requests I think they could have accommodated passengers better during the long waits by offering refreshments while waiting, call passengers to the custom's interview in a staggered manner, and had better waiting accommodations (rather than a long line through the smokey casino.)  It became very discouraging to hear the Captain's voice with yet another bit of disappointing news.  They had a very nice app for communicating with family or learning about cruise events (I would suggest an alert when a new communication is received.)   I think they "missed the boat" by not having it developed where communications from ship's staff could be communicated with passengers via this app since I missed a few announcements and wasn't at my stateroom to get the written reports.  I also wondered why we didn't visit Norway before Sweden due to the weather.

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1 Comment

Mexican Riviera Cruise by sbward1955

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

The service received from all staff and their attitude was great. Other than the dispute we have with the obstructed view from our stateroom the only negative issues we experienced were waiting on hour to board a tender going ashore to Cabo and waiting an hour in the lounge to disembark back in LA. Was my first cruise and would go back again being more careful about room selection.

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Was this review helpful? 25
3 Comments

Awesome Trip by pkowis

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Alaska - Inside Passage

The Crown Princess Cruise to Alaska on the inside passage was nothing but spectacular. We had a Balcony room off the Stern which is the BEST spot to be. We could go out and see everything from Mountains to seals, whales to Glaciers on our own balcony. The ship is not really set up for children they have 2 pools that are smaller and 1 in the spa area. It was to cool for us to use them. They have activities during your sea days and the excursions that we took ROCKED! It was nice that we had bought it during the promotional of the all inclusive drinks in our trip.

 

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7 night cruise by HarryMi

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean - Southern

In Curacao, loved the night stop. injoyed it so much, we would go back again. Did shoping this time.  will do excursions next time.the people on the island was great. and very friendly.

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5.0

Fantastic,wonderful Caribbean Cruise by Pletcher2566

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean - Southern

First time on a cruise,we l ok ved it,and in 3 to 5 more yrs,we are going to take another one.The people on the ship was really nice,very friendly.

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4 Comments
4.3

Sold on Princess by happilymrs

Sail date: / Traveled as: Couple
Ship: Crown Princess

We loved our itinerary, the staff and friends we made.

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1 Comment
3.8

SSW by sullyward

Sail date: / Traveled as: Singles/Friends
Ship: Crown Princess

I was very disappointed with Princess this time because they were installing the Medallion System during the cruise which caused numerous problems with the elevators, propulsion systems, televisions, etc.

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1 Comment
4.8

Awesome 10 day cruise! by JanetVidrine

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean

Had a great time, the ports were fun, the food/drink fantastic, staff awesome! Will be back!

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1 Comment

Beautiful Mediterranean Cruise by royOnVacation

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Europe - Mediterranean

Fantastic itinerary from Barcelona to Roma, via Toulon France, Greece and Montenegro. The Crown Princess is a large ship but still has an intimate feel. Wonderful staff, excellent service. Highly recommend.

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3 Comments
4.4

Great experience on the Crown Princess by KSav8

Sail date: / Traveled as: Large Group
Ship: Crown Princess / Destination: Caribbean

Great family vacation. Everything you could possibly ask for .

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2 Comments

Amazing Vacation - Love the food, ports and the ship!! by Cruiser83772963

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean - Eastern

Amazing experience, Princess does an excellent job! So organized, friendly service all over the ship. The dining room food was incredible! Overall very happy with my 3rd princess cruise.

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4 Comments
3.3

Crown Princess ~ Good, but. . . by CynNic

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean - Eastern

Overall, what we enjoyed the most from our Princess Cruise was the Sanctuary, despite the fact that the pool was closed. Although, it could have been better. While we were a little disappointed on the entertainment level, we would recommend the Crown Princess. However, before we cruise with the Crown Princess, we will make sure that some of the things have been improved.

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Was this review helpful? 15
4 Comments
4.4

Concerned About Health by Cubancutie13

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Caribbean

Love the Princess Line, but they definitely need to improve on two major counts. One and most important monitor the people waiting in line to get on the ship for sickness. A person who is coughing their lungs out while waiting to board and puts "No Illness" on their form is obviously lying and can't be trusted. That is why people spend money on insurance, so they don't pass their cooties to others and can cancel their trip. Second, more disinfecting needs to happen. I would suggest that in the food court, the food is put on your place by the ship's staff. Everybody is touching the spoons and most probably didn't wash they hands on the way to the dining room - Disgusting thought but very true. I saw one person sneeze in to this hand and touch a serving spoon right after that. Needless to say I jumped way in front of him.

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5 Comments

First Princess by Cruiser91465280

Sail date: / Traveled as: Singles/Friends
Ship: Crown Princess / Destination: Caribbean - Eastern

The travel service Dream Vacations arranged was great. The ships seemed worn in many areas& it needs repairs & updated. The wait staff in the dining room needs work. But, Cruise Chics Rocked!! Loved being with my Sisters!!

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4.8

Baltic heritage July 2017 by dar1013

Sail date: / Traveled as: Family (older children)
Ship: Crown Princess / Destination: Europe - Northern Europe

I'm very happy that I did this itinerary. Obviously I think the Highlight for everybody was going to St Petersburg. I'm happy we were there for 2 days and it was well worth paying for the excursions. I wouldn't have mind spending an extra day there to be able to go to Moscow. But I guess that'll be on another trip.

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1 Comment
4.0

My first Princess cruise by JCSJCML

Sail date: / Traveled as: Singles/Friends
Ship: Crown Princess / Destination: Mexico

Doing this again as it seems it didn't post when I originally did it.

 

The only thing I didn't like about my cruise was the cabin. The bathroom was not fully ready when I arrived. Also the faucet didn't work properly and the counter top was worn and in need of replacement. The cabin attendant was a bit cold towards me and seemed like he didn't care for me being there. On one of the days I asked him for something and he said he'd get it but never did. Very bad vibe from him each day. Other than that I did enjoy this cruise and have a cruise booked on Grand Princess this March.

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Was this review helpful? 7

Wonderful People, Ship....Not So Great by Jojo8

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Alaska - Inside Passage

We have gone on many different cruise lines and had always heard that Princess would rank near the top of our list after using them.  Wrong!  While the staff, everyone from the bartenders to the room stewards were wonderful, the ship seemed run down.  The Adagio Bar and Sabatini's Restaurant were both beautiful rooms, but shook like crazy!  We would have spent more time in Adagio, but the rattle was more than we could stand!  Our room was fine, nothing special.  Our friends had no hot water in their room for one entire day!  Boarding and disembarking were both relatively easy.  Food was average.  The one highlight was the Crown Grill Restaurant.  We ate there twice and the food was very good!!!

All in all, I can't understand why Princesses prices are higher than say Norwegian or Celebrity.  I would probably only use them again if they were the only line serving my preferred destination.

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For such a large ship it felt crowded. by joedvick

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Alaska - Inside Passage

We thoroughly enjoyed the White Pass train ride, and Glacier Bay was beautiful.  The ship was difficult to navigate with a cane, and there were curves everywhere in the dining areas making walking with a spouse difficult.  We were very surprised at the aggressiveness of some of the foreign passengers who broke in line, jumped ahead of us, and blocked the aisles.  The staff were friendly, and helpful when asked.

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1 Comment

Friendly staff by kcree61655

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

The staff was super friendly with the exception of the service desk. There weren't as many children as some cruises. There were infants on the ship :(   Crying babies are not relaxing. 

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Was this review helpful? 4
2 Comments

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