Wouldn't cruise this line again
Crown Princess Cruise Review to Caribbean - Western
Review SummaryBeautiful ship. Dining staff was more interested in 'upselling' than just providing service - sometimes coming back multiple times trying to 'sell' wine after being told (politely) no thanks. Took 3 days to get the room safe fixed - staff management doesn't listen. Photography staff was obnoxious ("You can't take pictures in the atrium - you have to use our (Princess) photographers in this area"). Little things that a 'clued in' hotel manager would never have allowed. Luggage arrived late & soaked - as if it had fallen in the water upon loading - not even any apology.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Ship was beautiful; specialty restaraunts were wonderful
Cons: serious service issues; non-premium restaraunts weren't in the same class w/Holland (on which we've been twice); ship photographers were obnoxious/staff not empowered to make any decisions