Crown Princess Cruise Review to Caribbean - Southern

Deck Hand

7+ cruises


Helpful Vote

1 out of 5

a smelly nightmare

Sail Date: December 01, 2006

Reviewed: 8 years ago

Traveled As: Large Group

Room Type: Suite

We were so very excited about our first southern carrib cruise. We have cruised 8 times. The staff at the pursers desk were nothing short of a gang of arrogant half-wit liars. I will never cruise with princess again simply because of the treatment we received on this trip. Our cabin and the hallway for most of the deck (dolphin) was covered and dripping in a strong sewer odor for almost the entire 7 nights. The odors were soo bad that we finally demanded another cabin, we were in a suite and they gave us keys to an inside cabin- as we entered the "new" cabin there were two employees having sex in the bed. We confronted the pursers staff again and had to demand that they change the bedding. we finally gave up to return to the sewer and wrapped towells around our mouths and returned to our $5000 sewer suite. The cruise line would do nothing for us and even when we received written statements from all people near our room regarding the odor, they still offered no help. I can't express how upset we were with this ship, staff, and cruiseline. Please do not use princess. I have cruised eight times on other lines and have never been treated with anything but respect. You lose princess, we cruise every year at least once and there are always two groups minimum.

Pros: ports

Cons: rude pursers staff, sewer odors in hallways

Recommends Crown Princess? No.

Ship Quality
Food and Dining
low selections except for seafood. how much seafood can one person eat.
Children's Programs
Cabin / Stateroom
sewer gasses coming from ceiling vents
Service and Staff
Quinten at the pursers desk was rude arrogant and quite a liar. His staff was not the least bit concerned about our problems and had no concept of helping the customer. They were however quite proficient at covering their own a--.

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