a smelly nightmare

Crown Princess Cruise Review to Caribbean - Southern


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Sail Date: December 01, 2006
Ship: Crown Princess
Cabin Type: Suite
Traveled As: Large Group
Reviewed: 9 years ago
We were so very excited about our first southern carrib cruise. We have cruised 8 times. The staff at the pursers desk were nothing short of a gang of arrogant half-wit liars. I will never cruise with princess again simply because of the treatment we received on this trip. Our cabin and the hallway for most of the deck (dolphin) was covered and dripping in a strong sewer odor for almost the entire 7 nights. The odors were soo bad that we finally demanded another cabin, we were in a suite and they gave us keys to an inside cabin- as we entered the "new" cabin there were two employees having sex in the bed. We confronted the pursers staff again and had to demand that they change the bedding. we finally gave up to return to the sewer and wrapped towells around our mouths and returned to our $5000 sewer suite. The cruise line would do nothing for us and even when we received written statements from all people near our room regarding the odor, they still offered no help. I can't express how upset we were with this ship, staff, and cruiseline. Please do not use princess. I have cruised eight times on other lines and have never been treated with anything but respect. You lose princess, we cruise every year at least once and there are always two groups minimum.

Food and Dining

1 out of 5
low selections except for seafood. how much seafood can one person eat.

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
Quinten at the pursers desk was rude arrogant and quite a liar. His staff was not the least bit concerned about our problems and had no concept of helping the customer. They were however quite proficient at covering their own a--.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
sewer gasses coming from ceiling vents

Pros: ports

Cons: rude pursers staff, sewer odors in hallways

Recommends Crown Princess? No.

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