Costa Mediterranea Cruise Review to Caribbean - Western

Contributor Level: Deck Hand


Helpful Vote

2 out of 5

logistic disaster

Sail Date: December 01, 2006

Reviewed: 10 years ago

The boat is beautiful, the food is average , our cabin steward was superb, disembark and embarkation were a nightmare and in one case passengers were put at risk on a flat boat tender after an excursion. Concerns expressed to customer service staff were met with stony silence.

Pros: With the exception of the excursion and customer service , the staff was truly superb

Cons: There were many instances of real logistical incompetance-in one case compromising the safety of the passengers. Excursion and service staff were unhelpful and did not accept responsibility to say the lease

Recommends Costa Mediterranea? No.

Food and Dining
Ship Quality
Cabin / Stateroom
Service and Staff

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