logistic disaster

Costa Mediterranea Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Sail Date: December 01, 2006
Ship: Costa Mediterranea
Reviewed: 10 years ago
The boat is beautiful, the food is average , our cabin steward was superb, disembark and embarkation were a nightmare and in one case passengers were put at risk on a flat boat tender after an excursion. Concerns expressed to customer service staff were met with stony silence.

Food and Dining

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: With the exception of the excursion and customer service , the staff was truly superb

Cons: There were many instances of real logistical incompetance-in one case compromising the safety of the passengers. Excursion and service staff were unhelpful and did not accept responsibility to say the lease

Recommends Costa Mediterranea? No.

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