A very interesting cruise

Costa Magica Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 24

Overall Rating:

3 out of 5
Verified Review
7 Night Tunisia/Spain/France (Barcelona Roundtrip)
Sail Date: March 28, 2008
Ship: Costa Magica
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
The ship is beautiful, the ammenities are very nice. The food is average. The ship's personnel are very respectful and patient with the exception of the Customer Service personnel who do not help solve problems; they just send to others places, and you go round and round. For example we had a problem with a pay per view movie, but we were unable to get a refund because the Customer service personnel just kept sending us in circles. We found out later they shoulld have sent us to somebody else.
5 out of 5
loved the tour around the island
5 out of 5
5 out of 5
Ride the tram to museums and landmarks.
1 out of 5
Forget it!
5 out of 5
wonderful place and people

Pros: Ports of call other than Tunis. Prefer Malta.

Cons: Customer service personnel

Recommends Costa Magica? Yes!

Was this review helpful? 24

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