Costa Fortuna

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Review summary

My cruise started out great but then there was the rude employees! Everyday was sunshine and tanning! There were the employees that could remember your name and drink order with a smile, and then there were the European employees that were just plain mean and ignorant! Most of the action occured in the center bar / lounge of the ship but it was usually the older passengers doing there ballroom dancing. The disco was designated for teenagers to midnight!!! Can you imagine??? The adults really couldn't use the disco until the teens were done at midnight, and then it was only open for another 2 hours after that! That to me is very strange because the teens continued to stay in the disco sometimes till closing! On other cruise lines you must be at least 18 to enter the disco and 21 to drink AND the teens have there own club somewhere else on the ship. In the gift shops the perfume selection for women was limited and again I must say the staff was rude! I was dissappointed not to find my favorite cologne. Anyway, at night fresh cut fruit was brought around on skewers along with dishes of ice cream. Now I appreciate the sentiment however, who the heck wants to eat ice cream while there drinking beer or wine at a bar! I asked where are the bar snacks? And the waiter replied; "Oh, just this only" And, there was no pizza available. Ice cream is not the first thing on my mind at that hour and at that point. The ports were nice, the beaches were beautiful and I had a good time aside from my complaints. I smiled through it all. The only downer port was San Juan because we arrived at 5:pm (and it was dark, you couldn't see much), and had to leave 4 hours later. One of the Italian Navigation Officers was very rude also when he was asked a simple question. Umberto I think his name was... anyway, his rudeness wasn't necessary and he wasn't all that! There was Italian day/ night one of the days on board which was great, however, we missed most of it because the schedule of events were never given any times nor were they posted in the daily paper of activities on board. That stunk because my friends and I missed some of the best things like the pizza dough throwing. And another sad thing was that one of my friends was in the Passenger talent show and we wanted to buy a DVD of it. But they made no videos or DVDs of the event so you couldn't take one home of that show! But I did find the 'self-assist' dissembarking of the ship to be great. You could leave first! I found the Information desk staff to be helpful and nice - to me, (however I did over hear some of them lose there patients with some of the other guests...) ***Anyway, if you want the Italian Flair with the European Snobbery, Costa is the way to go.!

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: The Good Weather & Beaches

Cons: The Rude Employees, No 24 Hour Pizza, Too many old people.

Recommends Costa Fortuna? No.