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1 out of 5

The cruise was disappointing. by RickH2

Verified Review
/ Sail Date: / Traveled As: Couple

We were very disappointed with all of the smoking. Smoking was allowed in the state rooms - we have been on over 10 cruises and never experienced so much smoking. There were usually lines in the buffet and the early seating was too late at 7:00 pm.

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2 Comments
3 out of 5

A different kind of Cruise by DoloresC1

Verified Review
/ Sail Date: / Traveled As: Family (older children)

The ship was well maintained and very clean. The buffet was not well stocked.

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Was this review helpful? 3
4 out of 5

Enjoyable cruise by MartinW10711872

Verified Review
/ Sail Date: / Traveled As: Large Group

The cabin was clean and comfortable. The staff handled the multitude of languages well; English was definitely the minority language but it wasn't a barrier to our enjoyment. We were concerned about smoking, but it wasn't an issue. I would definitely consider a cruise with Costa again.

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2 out of 5

Americans Beware of Costa by Brianna

Verified Review
/ Sail Date: / Traveled As: Couple

The food was terrible. The service was slow and not at all up to the expectations of American cruise lines. I do NOT recommend that any Americans take Costa Cruises. Poorly run activities, overly crowded decks with all food service, entertainment and pools on one deck. Other European passengers were not friendly and clearly did not want Americans to be on their cruise line.

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Was this review helpful? 15
3 out of 5

Wonderful ports by JenH4

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The ship was beautiful. It was difficult at times to get out point across as it was pretty much an italian speaking vacation. I have cruised many times before and felt this ship lacked the activity schedule of fun. It was just limited. The food was good, but lacked variety. I was looking for the delicious italian desserts, and they just weren't there. Crew and staff were friendly, but be prepared with everything except a blow dryer for in yor cabin. The ports were all wonderful. I liked that we had a stop everyday, however some port days were not long enough.

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Was this review helpful? 7
4 out of 5

An exciting and packed cruise by RobertJ12

Verified Review
/ Sail Date: / Traveled As: Couple

Boarding was a pleasure compared to the Costa Ancient Treasures trip to Istanbul. The cabins at the back were great (180 degree view) BUT we were too close to the Londra Lounge which made loud noise till 1-2am each morning. The ship is beautuiful, with everything you need, The gym was a bit dissapointing compared to the one on the Costa Meditteranea or Atlantica The food was fantastic and the service excellent - we found the staff all round superb The tour gourp organisation was good except that with few english speaking guests we were limited

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Was this review helpful? 29
3 out of 5

It was a pleasant cruise. by ChelseaT

Verified Review
/ Sail Date: / Traveled As: Couple

We liked the cruise. We had a very nice room. But there was a serious language barriers. There was a lot of smoking. It was my first cruise and I truly loved it. However, my husband, who has had more cruise experience, said it was nice but that he would definately stick with an american cruise line in the future.

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Was this review helpful? 27
4 out of 5

Excelent cruise by GonzaloC

Verified Review
/ Sail Date: / Traveled As: Couple

Great vacaciont concept

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4 out of 5

Great European Cruise! by JulieD7

Verified Review
/ Sail Date: / Traveled As: Family (older children)

This was an Italian crusie experience in every way...we knew that going into it and were very pleased with the experience. We speak Italian and really enjoyed the food, music, shows, ports, even the piano bar. If you are expecting an American cruise, you might think twice. THere were Americans on board, but it is predominately Italian.

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Was this review helpful? 5
3 out of 5

Great agenda - too many people by KathleenD6

Verified Review
/ Sail Date: / Traveled As: Couple

We sailed on the Costa-Concordia the week of 4/18/08. Distination ports were truly amazing the excursions were good for the most part...would not do the Palermo local one. The ship is too large and tried to service too many passengers with too little crew. Customer service agents were not very helpful and at one point, rude. The food was average at best and did not offer much of variety. The passengers were mostly European and were pushy, rude and did not follow any of the guidelines, like getting in line at the end but would walk directly in front of you and ignore the fact that you were trying to get your lunch too. Children ran around the ship constantly and were frequently on the dance floors in the evening so adult passengers were intimidated from dancing for fear of knocking them over or getting run over by them. Our room 8304 was directly below the 9th floor recreational area, (swimming pool, dining area) and chairs were constantly dragged over the floor keeping you awake at night or awakening you in the morning. The noise overall on the ship was extremely loud. The hottubs could not be used because the water was too cold or there were kids jumping in and out of them. The smoking in the lounges and in the common areas was overwhelming. We took the cruise for the ports and because it was one of the only ships sailing at that time of the year (prior to May) in that part of Europe. Not too many surprises because most other reviews were like this one but the rudness of the guests, the amount of children and inability to use the general areas like the hottubs were disappointing.

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Was this review helpful? 10
5 out of 5

Great experience! by StewB

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I highly recommend this unique experience.

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5 out of 5

"Fabulous Family Memories" by GlennaH

Verified Review
/ Sail Date: / Traveled As: Large Group

The ship was great. The reviews that I read before I left were a bit disappointing. I found the ship to be clean, the staff friendly and the food more than adequate.Even us Americans could find something that we liked although one should not go to Europe looking for an American experience, you won't find it. I would definitely sail with Costa again. The embarkation as well as the disembarking was the best I've ever experienced on any cruise line. Our family of 8 made memories that are priceless. Thanks Costa for a marvelous week. Looking forward to future sailings. GCH

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Was this review helpful? 9
3 out of 5

It could be better. by MaryB24

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The ship was beautiful but the plan made it difficult to find the areas. I think more maps of the plan need to be posted. Our cabin with balcony was large and very comfortable as was the bath. I thought the personel did very well considering the crowded conditions and the rudeness of many of the passengers. I think the ship caters to the average European family and some less classy types of tourists. Of course there were lovely people on board too.. There were many children and sometimes they played in the halls late at night. The noise level was high. The food was not great but seem to improve as the week went on. I really appreciated having a chapel and masses on the ship.

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Was this review helpful? 5
3 out of 5

Relaxing time in the Mediterranean by JayK1

Verified Review
/ Sail Date: / Traveled As: Couple

If you're going on a trip to meet new people and interact with everyone on board, then this is not the perfect cruise for you. Out of 3000 passengers, there were 140 English speaking passengers. The Italian passengers were always really nice, would offer glasses of wine and we all did great making hand gestures, but it didn't make for great conversation. We would recommend this cruise for a couple that likes to be alone together.

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Was this review helpful? 12
3 out of 5

A good cruise by Rosemar73029147

Verified Review
/ Sail Date: / Traveled As: Large Group

Interior of ship : colours not restful. menu variety poor. Entertainment consentrated on the Italian and German passengers. Service was excellent. The last two cruises we booked with you was with Celebrity Cruises and they were excellent, I would have no hesitation reccomending them. Costa, I'm not so shure.

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Was this review helpful? 29
4 out of 5

excellent cruise by MayS

Verified Review
/ Sail Date: / Traveled As: Couple

we had a wonderful time. the itenarary was excellent and the music on the ship was outstanding!!!

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Was this review helpful? 38
5 out of 5

I miss this ship sooo... by kritter42

Sail Date: /

I miss this ship sooo much it was so fun but that was just so sad 😭 when they announced it had sinked it was heart breaking!😩😩😩 My kids won't to go on ship but you cant

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1 out of 5

The ship sunk. Dishes were... by ShirleyCurly

Sail Date: /

The ship sunk. Dishes were falling and crashing on the floor, children crying and people screaming. Panic consumed us... they got on a lifeboat almost crushed by the listing boat... a night to never forget.

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4 Comments
3 out of 5

WATCH OUT ADDED FEE@@@@ by BC4

Sail Date: / Traveled As: Couple

Hidden Fee on cabin/room maintenance & if you get sick find a doctor on shore...

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3 out of 5

A disappointing cruise by GlennL

Sail Date: / Traveled As: Couple

For four retired people this ship was too noisy (many children). Also, we did not receive asequate information concerning the excursion choices. Costa presumes that everybody is internet savvy and can uncover the info themselves.

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Was this review helpful? 1