Costa Concordia (RETIRED) 548 Cruise Review to Europe - Western Mediterranean

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Americans Beware of Costa

Sail Date: May 29, 2009

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Inside

The food was terrible. The service was slow and not at all up to the expectations of American cruise lines. I do NOT recommend that any Americans take Costa Cruises. Poorly run activities, overly crowded decks with all food service, entertainment and pools on one deck. Other European passengers were not friendly and clearly did not want Americans to be on their cruise line.

Pros: -

Cons: poor service, horrible food, activities not suited to Americans.

Recommends Costa Concordia (RETIRED) 548? No.

Food and Dining
Food was TERRIBLE. Some meals in the main/formal dining hall were inedible. They were either too salty or too bland. All meats were overcooked. There were no food options besides the same two types of pizza if you didn't want to eat the main/formal dining hall.
NEVER recommend Costa's food. Nothing good to say about the food.
Not at all what American passengers are looking for. Out dated and corny activities. No Americans participated in the activites. They were similar to 6th grade summer camp games.
Ship Quality
Every activity, both pools, and all buffets were on one deck which made it really crowded. It was not up to par with that of American Cruies lines. Unsanitary that people in bathing suits/speedos were walking through the buffet lines.
Cabin / Stateroom
We unexpectedly had a handicapped room which was quite spacious.
Service and Staff
Our room steward and most of the staff were friendly. Room service wouldn't always answer the phone.
Marseille (Provence), France
MUST provide better maps/information about the port distance to the city center. The ship port and the city center are actually nearly a 25 minute bus ride which was not clearly labeled on the port information therefore we wasted 1.5 hours getting lost.
Palermo, Sicily
Ported on an Italian Holiday when most shops were not open. Would have been better to time it differently, or not have 11 hours in this port.
Savona (Genoa), Italy
Ported on a Sunday which meant everything was closed. Should rearrange that port to maximize what Savona has to offer.
Naples, Italy

Was this review helpful? 10

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top