Somewhat disappointed

Celebrity Summit Cruise Review to Caribbean - Bahamas

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

3 out of 5
Sail Date: May 01, 2014
Ship: Celebrity Summit
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago

2nd time on Summit - did not hold up to quality and service of 1st trip. Lost a lot of qualities that were so appealing and part of the decision to go again. Cruise was not terrible\, but not exceptional as it once was.

Food and Dining

1 out of 5
Food in the caf was just ok\, set-up has changed and not in a good way. No more trays - heavy platters and silly metal serving dishes make it hard to handle. No shortage of food or variety. Room service a joke\, 30 to 45 minutes to get a pot of coffee. Dinner menu weird - beef cheeks\, lamb and more lamb\, etc.. Requested a change in table after lack of service from waiters. Music not fit for dinning as was last night dining entertainment.


3 out of 5
Entertainment was great - but again comedy night was chaos\, made to stand in line for and hour just to get into the room for show. Servers walking around - taking drinks orders while standing in line. Very stressful and challenging for elderly and handicapped patrons.

Service and Staff

1 out of 5
Staff seemed to be wandering and not focused on service. Ignored by bar staff\, run into by wait staff. Again\, not the same quality as 1st trip.

Ship Quality

3 out of 5
Ship is older\, but maintained and clean.

Cabin / Stateroom

3 out of 5
Stateroom was clean and steward was great. After paying extra for a balcony - were told we could not use it for most of the last day - so they could paint. Scheduling of painting could have been better.

Pros: Shows and Entertainment

Cons: Food and Lack of Service

Recommends Celebrity Summit? Yes!

Was this review helpful? 7

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