Celebrity Summit Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

3 out of 5

Somewhat disappointed

Sail Date: May 01, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

2nd time on Summit - did not hold up to quality and service of 1st trip. Lost a lot of qualities that were so appealing and part of the decision to go again. Cruise was not terrible\, but not exceptional as it once was.

Pros: Shows and Entertainment

Cons: Food and Lack of Service

Recommends Celebrity Summit? Yes!

Ship Quality
Ship is older\, but maintained and clean.
Food and Dining
Food in the caf was just ok\, set-up has changed and not in a good way. No more trays - heavy platters and silly metal serving dishes make it hard to handle. No shortage of food or variety. Room service a joke\, 30 to 45 minutes to get a pot of coffee. Dinner menu weird - beef cheeks\, lamb and more lamb\, etc.. Requested a change in table after lack of service from waiters. Music not fit for dinning as was last night dining entertainment.
Cabin / Stateroom
Stateroom was clean and steward was great. After paying extra for a balcony - were told we could not use it for most of the last day - so they could paint. Scheduling of painting could have been better.
Service and Staff
Staff seemed to be wandering and not focused on service. Ignored by bar staff\, run into by wait staff. Again\, not the same quality as 1st trip.
Entertainment was great - but again comedy night was chaos\, made to stand in line for and hour just to get into the room for show. Servers walking around - taking drinks orders while standing in line. Very stressful and challenging for elderly and handicapped patrons.

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