Celebrity Summit Cruise Review to Caribbean - Eastern

Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

Fantastic Cruise Itinerary

Sail Date: March 31, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

The new face lift of the Summit was great, she looks like a new ship. The food in the Main Dining Area was amazing. The Cafe had lots of good food to pick from as well. The shore excursions that we chose were well organized and the locations were memorable. The only negative experience was with the Adults Only Pool Area; the crew of the ship did not know that children were not allowed in the pool or hot tubs, seriously, we spoke to the pool staff, they said, " I think that children are allowed in here if their parents are with them." No they aren't, the signs on the pool and hot tub regarding children needing parental supervision are a legal requirement on all pools and hot tubs. We had to take them out to the entrance and show them the sign that says, " No children under 16 years of age allowed in this area as it is a therapy zone." They called security and they got some of the children to leave but all they did was ask them if they were 16, several of them who were obviously 12 or 13 years old still stayed and continued to make noise. We went to guest relations the next day when the same thing occurred, they said, " I think that the children are allowed in there if their parents are with them." Seriously, should the guests have to explain the rules of the Adult Only Pool to the Staff of the Ship, they called security and there was a repeat performance of the previous day where several youngsters were left to disrupt the pool area. I would not travel on this particular ship again due to the crew's lack of willingness or ability to deal with guest issues. The Adults Only Pool Area is the reason we have cruised on Celebrity several times in the past, and we will again, just not on the Summit.

Pros: The ports and excursions were great

Cons: There were children constantly in the Adults Only Pool Area

Recommends Celebrity Summit? No.

Service and Staff
Ship Quality
Food and Dining
Cabin / Stateroom

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