Big disappointment

Celebrity Summit Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Sail Date: January 01, 2011
Ship: Celebrity Summit
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 6 years ago
The ship was very clean, but the water in the faucets and the picture of water on the night stand smelled like sewer. Anything made with the ship's water tasted of sewer. The fruit punch tasted like fruit mixed with sewer. We bought Zest soap to cover the smell when we showered. When we complained to the customer service woman, she said "it was not recommended that we drink the ship's water." I have made a couple of complaints to the travel agent, to the ship lines executive, but to no avail. We will not use Celebrity cruises again nor recommend it to anyone.

Food and Dining

1 out of 5
The food was good the first few days, but then everything started tasting like everything else. The cranberry juice tasted like cranberries mixed with sewer water. The dining times were good. The food was served promptly, and the waiters were very cordial.

Service and Staff

5 out of 5
House keepers were very friendly and helpful.

Ship Quality

5 out of 5
Very clean except that we suspected we were using soap that had been used previously. We requested that all soap be unwrapped, and it was.

Cabin / Stateroom

5 out of 5

Pros: housekeeping

Cons: Water--tasted and smelled like sewer as did all punch and drinks made with the water.

Recommends Celebrity Summit? No.

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