The ship was VERY clean just a little above average nothing on the ship was excellent except the room stewarts and the cleanliness. Upon arrival the concierge behind the desk was put off because we asked him questions and then referred us to another desk, it looked as though he was playing video games insead of customer service, after 4 or 5 days of observing this we really got a chuckle out of how he could get away with this! The rear of the boat had a beautiful setting every night, outside bar, the only outside bar on this part of the ship, this is where many people gathered to watch as we left the island ports, with all of these customers wanting a drink there was never enough server(s) always just one server with at least 100 or more guests! Every single night! ...what an opportunity for the ship to make some cash and what a disappointment! The sit down restaurant had better service but the food was lackluster. Would we go back to Celebrity, definately not for the service or the quality of food!
Cons: LOUSY SERVICE
Recommends Celebrity Summit? No.
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Service and Staff
The cruise director was excellent
Food and Dining
Cabin / Stateroom
Again the concierge stateroom was not worth the money no extras unless you include the concierge downstairs playing video games
The shows were EXCELLENT! I think it would be diffucult to find better entertainment only wish there was better service
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