Celebrity Summit Cruise Review to Panama Canal, Central America

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
2

4 out of 5

Wonderful cruise, terrible ending.

Sail Date: March 01, 2007

Reviewed: 9 years ago

Traveled As: Large Group

Room Type: Oceanview

The ship lived up to it's reputation of high standards during the cruise but failed badly at the dock in Ft Lauderdale. After we found our luggage the porter load someone else's luggage on the cart in place of ours, he then proceeded to load the luggage on the airport shuttle bus that we had booked on the Summit. It was not discovered that we were missing one piece of luggage until we arrived at the air port. After meeting with a Celebrity official at the airport we were told that we could not return to the port to retrieve our lost bag. After many calls to Celebrity customer service, who were rude and unresponsive ,our bag was found and shipped to us COD ($46.00). The bag was delivered to us 10 days later.

Pros: Service was fantastic.

Cons: Dress code was tiring and dinner on the waterfall Deck was boring and never varied.

Recommends Celebrity Summit? Yes!

Service and Staff
Ship Quality
Food and Dining
Cabin / Stateroom
Entertainment


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